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Tata Motors Ltd - Faulty Costly SUV car broke down in 15 days

Jay Vora filed complaint against Tata Motors Ltd on Dec 5, 2020

I bought Tata Harrier Top variant on oct **,****. Drove ***kms and I saw a fault symbol on display of screen so I went to Dealer who took a test drive and within ***m of the showroom, it broke down and never started.
The vehicle has no number yet, they couldn’t find n solve issue and hence they talk replacing the engine assembly.
How can I compromise my **L rupees?
Tata denies to replace a new car or even refund.
Any help or guidance?
Thanks.

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Complaint Status

Resolution Demanded:

Apology letter from company

Refund / Credit for purchase

Replace / Fix problem

Damages for loss and agony

Tata Motors Ltd

8

Total Complaints

4

Total Resolved

50.00%

Consumer Satisfaction

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