- Faulty car delivered ^Open

Anvesh Kumar Reddy Pothireddy filed this complaint against Tata Motors on Feb 09, 2024

Resolution Demanded:
Refund
Replaced
Damages

*. **Vehicle Purchase and Delivery Details:** - I purchased a Tata Motors vehicle in March ****, and it was delivered on **th April ****. *. **Persistent Performance Issues:** - Whenever I drive the vehicle at speeds exceeding *** km/h, various dashboard warning symbols consistently appear, impacting the car's performance and safety. - Despite multiple visits to Tata Motors' authorized service center, these issues remain unresolved, as the service center insists on inspecting the vehicle only when the warning symbols are active. *. **Inadequate Paint Job:** - I entrusted Tata Motors' service center with a paint job for the left rear door of my vehicle, which was completed with subpar quality. - The paintwork exhibits visible patches, and the original shine has been significantly diminished. *. **Safety Incident:** - On August *th, ****, my father, while driving the vehicle, experienced a life-threatening situation. The dashboard warning symbols reappeared, and the Anti-lock Braking System (ABS) failed, resulting in a loss of control and a collision with an electric pole. This incident posed severe safety risks and caused extensive damage to the vehicle. *. **Neglect by Service Center:** - After the accident, my vehicle was left unattended in an open area by the service center for an entire month, during the rainy season. This exposed the car to potential further damage, the extent of which is unknown. *. **Work Delay:** - The service center exhibited significant delays in addressing the problems, with the resolution process exceeding ** days. *. **Lack of Communication Leading to Delayed Insurance Approvals**: -Throughout this ordeal, there has been a glaring lack of communication between the authorized service center and the insurance company. This communication breakdown has resulted in significant delays in obtaining necessary approvals for repairs and resolution. Despite the insurance company's timely responses to inquiries and approvals, the service center repeatedly failed to initiate or follow through on the necessary communications, leading to avoidable delays in the resolution process.* **fixing another company's part into my car without my consent**.

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