IDEA and VODAFONE
- False details given by idea Customer care executive Closed
I had recharged my idea number in myidea app by using paytm gateway of amount ***rs at *:**pm on **:**:**** and and i have attached the screenshot also. At that time amount got deducted from my account but my number was not recharged . So i had called the idea Customer care number (*****) and your executive told me that i can recharge back again after *hr and my previous recharge amount will ne refunded. I waited till *:**pm and then i recharged again. But instead of getting refund my idea number got recharged angin at *.**pm which more then *hrs. Since i clearly asked with your executive and then recharged i want my refund. Regarding this i had made complaint and then my complaint got closed twice without any reason. And today your customer executive disconnected the call while i was waiting on call which was not at all professional.
Are you brand?
Are you Lawyer?
Refund / Credit for purchase
"Thanks Voxya team, because of your support I was able to reach concern persons to resolve my disputed case with multiple stakeholders."
I have been trying to contact there team by mail and telecom. But they aren't replying to any of them. My sim card was damaged so I bought new sim card from there city head office. But the new sim card is not activated yet it's been three days ...
Sep 09, 2020 by Rajesh Sharma
On *th of this month I had mailed (from my official mail id) Idea cellular company to convert my postpaid connection into prepaid since my billing cycle was starting from next day.Also i have paid my bill of the month and provided my idhar card...
Apr 07, 2020 by Sachin Padwal
*. In past, we were given SIM cards with lifetime validity. Then why are we forced to give Rs. ** for validity per month. *. I use both IDEA and VODAFONE SIM cards.*. I do recharge for using internet too Rs. *** per month for each SIM card...
Nov 18, 2019 by Anoop K George
i also have complaint about transfer of sim which was in my brother name ie Late shri Arvind kumar tamrakar i had visit idea store ranital but Miss Swati gupta has no idea how and what to do in such case i have complaint id no s*-********...
Oct 21, 2019 by AJAY KUMAR TAMRAKAR