IDEA and VODAFONE
- False details given by idea Customer care executive Closed
Prasanth Kumar Jha L filed this complaint against IDEA and VODAFONE on Aug 11, 2020
I had recharged my idea number in myidea app by using paytm gateway of amount ***rs at *:**pm on **:**:**** and and i have attached the screenshot also. At that time amount got deducted from my account but my number was not recharged . So i had called the idea Customer care number (*****) and your executive told me that i can recharge back again after *hr and my previous recharge amount will ne refunded. I waited till *:**pm and then i recharged again. But instead of getting refund my idea number got recharged angin at *.**pm which more then *hrs. Since i clearly asked with your executive and then recharged i want my refund. Regarding this i had made complaint and then my complaint got closed twice without any reason. And today your customer executive disconnected the call while i was waiting on call which was not at all professional.
Are you brand?
Are you Lawyer?
Resolution Demanded:
Refund / Credit for purchase
IDEA and VODAFONE
Resolved
Frustrated? File a Complaint
Yatra
"Complaint is resolved. Thanks, Voxya. I got my applicable refund after a long time."
MOHIT SONI
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