Hathway Broadband Internet
- False commitments did Open
I am residing in Adambakkam, Chennai. I ordered Hathway net connection on **th Aug **** based on the flyer came to my house.
Sales Lead Marish - ********** came and took the order and committed that
*. playbox will come within * or * days.
*. My Airtel disconnection will be done in * days, so I ordered.
So for I didn't receive any notification for Playbox and Airtel disconnection.
I have registered a complaint with Hathway on **th, **th, **st Aug, *th and * times today (*th Sep). No proper answer other than "you will receive within ** hours". Nothing happening from Hathway side.
I am not using Hathway much on the connection day they asked me to check so I connected to my laptop and mobile for checking. Very minimally used as I have still Airtel connection. I asked a mail proof for the below questions.
*. When can I receive my Playbox? If not received what can I do?
*. Was that sales guy gave me a wrong commitment?
*. I got this information from Hathway customer care that this is wrong commitment. Please confirm with the sales guy and give me the concrete answer.
*. I paid Airtel as well for this month. What is my compensation for loses?
*. I distributed mentally let me know how you are treating.
*. How can I go for legal?
No answers so far. Please let me know what can I do?
Are you brand?
Are you Lawyer?
Apology letter from company
Refund / Credit for purchase
Replace / Fix problem
Damages for loss and agony
"A lot of thanks to Voxya. I got my refund today. Moreover, the company called for an apology too."
Hathway sent me a legal notice saying they will take action against me for not returning their modem. I had surrendered the service a year back. In this past year, I have had at least two telephonic conversations wherein I have requested them t...
Mar 19, 2020 by Ananya Chatterjee
I am using Hathway Broadband service. I had opted for the yearly package, of which i had paid ***** (aprox) advance amount for ** months package. Since * months, the service has been pathetic , and i am being harassed. Just once in these * ...
Feb 17, 2020 by Gagan Chopra
I have been experiencing NO CONNECTION issues since last * months. I have been raising requests with them almost every week and month. These guys close the ticket without any solutuon? The earlier request I raised today few minutes ago was clo...
Jan 24, 2020 by Rafi Khan
I have disconnected my Hathway broadband in Bangalore and shifted to Hyderabad. Even * months later, I'm still getting innumerable calls every single day to renew my account, to take a new connection. I'm fed up and cannot take it anymore....
Jan 17, 2020 by Suraj Valluri
I requested for new Hathway connection on January *th and the executive came took the money on **th January and on January **th they came and installed router and modem but didn't give connection to the internet port , after that next day I got...
Jan 16, 2020 by Kavyanth reddy