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Isha Tumpalliwar filed complaint against Sirphire on Sep 20, 2023
Bought a case from Sirphire a few days back, the company claims to have a *.* ft drop protection and within days of use, I ended up having a broken glass case. Injured my finger, and when I approached the customer service, person was extremely rude and non compliant qnd started questioning me. I'm *'*, the case fell from my pocket at a * ft height. Denied replacement, compensation and even apology. Instead engaged into an unprofessional questioning with me. Very disappointing.
My two years of blood & sweat got valued finally with Voxya. I got a full refund with no hustle after they received notice.
- Sachin A Rosario
Many thanks for your proactive approach and prompt action. This has accelerated and helped in resolving my issue.
- Mohd Abdulrahim
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