Simplilearn
- Fake Promise About The Course Open
Upasana Gaur filed this complaint against Simplilearn on Jan 23, 2021
I have registered for "Master Program Data Analyst" from Simplilearn on the **th of august, on the very first call, the counselor made fake promises about the course just to get me enrolled in it.
*. He said the course is live and interactive (ALL THE MODULES), but only a few of them are live.
*. He simply mentioned that after completing each module I will be receiving (INDUSTRIAL CERTIFICATES FROM COMPANIES SUCH AS AMAZON) but I didn't.
*. He said trainers will be helping us to complete the projects, but they were not even helping us to solve my doubts. The quality of trainers are so poor, they are not capable of teaching us with proper examples and they simply deny to solve the doubts by saying they don't have time for it, they have to complete the course.
*. He also said Simplilearn also guarantees the placements and this is also not true.
Apart from that Customer support is so poor and it's not at all user-friendly.
After facing so much, I have raised a ticket for a refund but they were not addressing my concern, Simplilearn claims their so-called policy that we can get a refund only in * days after enrollment, which is not true.
So many tickets I have raised for my concern but nothing happened, It's been * months now I am taking follow-ups from them on my problems but till now I haven't got any kind of solution.
Even the higher management of Simplilearn is not taking all these issues clearly. Anand Narayanan is one of them I have also reached out to him, but instead of listening to my problems and solving them, he blocked my number. This kind of Scam is going on in Simplilearn, I just asked them to refund my money as I am not at all satisfied with their course but Simplilearn is not addressing my problem, even I have forwarded the call recording of the counselor in which he was making fake promises.
Are you brand?
Are you Lawyer?
Resolution Demanded:
Refund / Credit for purchase
Simplilearn
Resolved
Frustrated? File a Complaint
OntheShop
"Ontheshop refunded my money. I am very impressed with the service provided by Voxya. They have resolved my issue as soon as possible. Thanks for your support."
Debalina Ghosh
Related Complaints
Simplilearn - Simplilearn online education fraud Closed
Joined CEH course, full course amount was Rs. *****/-, my coordinator advised I can pay by * installments of minimum of Rs. *****/- so paid Rs. *****/-.(lab log in and ceh exam vouchers free in Rs. **,***/-).After joining did not receive lab lo...
Oct 28, 2020 by Madhab
Simplilearn - Online certification course from simplilearn Closed
I bought a certification course from simplilearn and the exam passing criteria was **% and I got **% marks in the exam. But they still failed me and when I asked them they said that now they have changed the requirements and they forgot to upda...
Jul 29, 2019 by Sunil Joshi
Simplilearn - Simplilearn Refund not initiated after multiple complaints Open
I have enrolled for Masters in data science and AI. The promise was that we have top quality instructors who will help me change my career towards data science. But the instructors were were poor technically and couldn't dedicate much of knowle...
Dec 02, 2020 by Sujith N Janardanan
Simplilearn - Refund not initiated after multiple complaints Open
The refund process is badly implemented. When you want to sell your course, you keep on calling or emailing people, but when that course does not suits a person profile after a trial, I felt I cant do this because my profile is entirely differe...
Sep 12, 2020 by Twinkle Dune
Simplilearn - No refund even after complaining multiple time there is not resalution Open
I have paid **K for cybersecurity expert course through phone calls from Simplilearn account manager and they have assured I can ask for a refund anytime if the course is not up to the mark. I have even asked to send the details of the course o...
Jun 18, 2020 by Manoj Ananthanarayanan
