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Dishank Agrawal filed complaint against Cred App on Sep 27, 2022
I made a policy renewal payment of *****/- for my Reliance Nippon Life Insurance policy via CRED app on Aug *nd. But, the payment failed and was reverted back by the policy team on Aug *th. However, I didn't receive the money back in my bank account even now on Sept **th.
Now, I have to pay the premium + late interest fee as the policy is past it's due date, but CRED is still not responding back with anything.
I have followed up them multiple times via email since Aug *th, but they haven't provided a satisfactory response till now. Every day, the late fee payment is increasing, and I don't have the money to pay the premium.
Hoping that providing details of such lousy customer service here will lead to some resolution as I am all out of ideas now.
Many thanks for your proactive approach and prompt action. This has accelerated and helped in resolving my issue.
- Mohd Abdulrahim
My two years of blood & sweat got valued finally with Voxya. I got a full refund with no hustle after they received notice.
- Sachin A Rosario
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