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Frederick Fonseca filed complaint against Dna goa broadband on Jan 5, 2023
Since renewing my internet service on Sep **** there have been many disconnections lasting from hours to over ** hours. Repeated complaints were recorded but time after time the same type of breakdown would occur. I warned DNA Goa I would have to cancel my subscription but after about *.* months on ** Nov **** I could not carry on any more. I had to subscribe to a better Provider whose service since then is superb.
Their website claims they are Goa's Most Reliable Internet Service Provider with Uninterrupted Service, which is all misinformation to the public
I am demanding a full refund for unsatisfactory service, for which they themselves offered me * full extra days compensation - but am I supposed to accept this compensation when I couldn't carry on with my work each time the internet broke down at times for a entire day
I got my refund. You guys have really helped me when I needed it the most! Thanks again for your help :-)
- Abhijit Dhote
My two years of blood & sweat got valued finally with Voxya. I got a full refund with no hustle after they received notice.
- Sachin A Rosario
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