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Ola Cab Hyderabad

 - Extra Money Taken Open

Talla Saritha filed this complaint against Ola Cab Hyderabad on Dec 16, 2021

My problem is money refund issue
I have booked my outstation trip on
Date:**-Nov-****@*:**AM
Ride:CRN**********
Actual kilometre-***
Time package-** hours
Per kilometre-**.**/-
Driver Allowance-***/-
Booking fee-**/-
Taxes-***/-
Total Estimated value:****/-

After completed of ride
Total kilometre done-***+additional(**)=***
Total completed time done:*** minutes

After completed ride I have informed trip completed OTP to drive but some technical issues in your Ola app bill not generated.

Again drive have call to Ola support and make the new bill.
Problem not from my side, drive have spoke to Ola and tell(***km) but your ola associates listen wrongly and made a wrong bill,
this is very blind mistake additionally added **.** kilometres.
This is the reason I have to pay additional amount to Ola,
why I pay this additional(***/-) charges to Ola
I have continually contact your customers support and *-* times spoken but still my problem not solved yet.

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Resolution Demanded:
Refund / Credit for purchase

Ola Cab Hyderabad

6 Total Complaints
1 Total
Resolved
16.67% Consumer Satisfaction

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Jan 30, 2021 by Pravallika M

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