Dell Computers
- Extra Money charged Open
AMBER SINGH CHANDEL filed this complaint against Dell Computers on Jul 12, 2020
Hi, I registered a complaint in Dell computer service department My laptop was not charging properly, the support advised me to purchase two parts charger (Adapter and power cord) and charging port and both of them were **** rupees each and an extra **** rupees as a service charge including GST they promised me the unused part will be returned and the cost of that part will be reimbursed tome in my bank account. The service engineer came on * July, he changed my charger when I received the charger the box in which charger came had a price of **** ruppes I called dell and wrote them an email that they had over charged me but they said that thi is management decision and the can't help it. I even had a word with dell escalation team but it was vail. Please help !!
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Resolution Demanded:
Refund / Credit for purchase
Dell Computers
Resolved
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