Lenskart
- Exchange not processed and resolution ongoing 5 days and still ongoing Awaiting Details
Darwinv filed this complaint against Lenskart on Jun 20, 2022
Resolution Demanded:
Apology
Refund
Replaced
Damages
Purchased two glasses of **** and ****
Returned two glasses ,for exchange
Selected two glasses in store
Both being **** so paid additional *** rupees
Exchange is not being processed from the local store because of application error.
They were not able to process the exchange for a day old purchased item.
Now its the *th day, no exchanged product, no refund nothing as if the money is thrown in cash.
Wasted my working hours for followup and store visit, for a simple within policy exchange.
need a proper resolution and compensation of discomfort caused.
Are you brand?
Are you Lawyer?
Lenskart
Swiggy
"Thank you Voxya. Your efforts and help towards society and people like us are appreciated."
Rohit Kumar
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