Lenskart
- Exchange not processed and resolution ongoing 5 days and still ongoing Awaiting Details
Darwinv filed this complaint against Lenskart on Jun 20, 2022
Resolution Demanded:
Apology
Refund
Replaced
Damages
Purchased two glasses of **** and ****
Returned two glasses ,for exchange
Selected two glasses in store
Both being **** so paid additional *** rupees
Exchange is not being processed from the local store because of application error.
They were not able to process the exchange for a day old purchased item.
Now its the *th day, no exchanged product, no refund nothing as if the money is thrown in cash.
Wasted my working hours for followup and store visit, for a simple within policy exchange.
need a proper resolution and compensation of discomfort caused.
Are you brand?
Are you Lawyer?
Lenskart
OYO Hotels
"Number of times I tried to get a refund from OYO but they did not bother. But after I approached Voxya, they nicely handled the matter and I got my refund."
Samit Brahmachari
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