Airte
- Excess charge deducted Closed
Vivek Yadav filed this complaint against Airte on Apr 12, 2023
Hi,
This is Vivek yadav registered number **********, i had subscribed for Airtel Black on *th March **** and made payment of Rs. ****/- to Bharti Airtel *th March itself. I was already using your Airtel Fibre plan *** mbps. I was guided by your team that if i make the payment of rs **** ( for Airtel Black) in one shot i will get free Airtel DTH box along with fiber *** mbps with plan ****/- for * months.
I made the payment on same day and DTH was installed on next day but the TV was not activated for almost * days. After * days of rigorous escalation with Airtel team i was said by Airtel team to make a payment of rs *** to activate the TV as there was some issue with airtel System. I did the same and Tv got activated. Now again after * month Airtel asked me to make payment of rs ***.** to continue watching Airtel DTH . I made the payment yesterday. After escalation with your Airtel representative i came to know that rs **** is deducted from Airtel team as a rental.
Now the question is:
Do you think that customer is fool he will make the lumpsum payment of Rs.****(screenshot attached) then again every month he will pay for your services.
Where is my **** rs and give me the bifurcation of every single penny i had recharged for Airtel black.
Even after rigorous escalation why my issue is not yet resolved by airtel team even after * month. Is this your customer care policy?
If my issue is not resolved within ** hours i will seek the help of honourable court as you are violating customer rights.
Why Rs.**** were being charged by Airtel when i had already made the payment of Rs **** on March *th.
I seek for your positive reply by **th reply
-Regards
Vivek
Are you brand?
Are you Lawyer?
Resolution Demanded:
Refund / Credit for purchase
Replace / Fix problem
Damages for loss and agony
Airte
Resolved
Frustrated? File a Complaint
NoBroker
"Thank you voxya team, my complaint has been listened to after posted at Voxya.com and they reverted to solve my issue. Thanks for this support Voxya team!"
Rajiv Kinger
Related Complaints
Airte - Money not deposited in fasttag but was debited Closed
Money not deposited in fasttag but was debited I made the payment using airtel app for fastag ...
Sep 17, 2021 by Shrujal
Airte - Money does nt added to airtel wallet Closed
money deducted from bank account but doesn't added in airtel wallet where the money gone?...
Oct 19, 2020 by swapnali raktade
Airte - Mobile not recharged Closed
I have recharged my mobile by ***.on **th june**** .Amount is debited form my account.I received message from bank like Thanks for paying rs ***.** from a/c ***** to CCAAIRTELIN via net banking .call *********** if trn not done by you. But my ...
Jun 29, 2020 by rahul jagtap
Airte - Recharge not done Closed
I have recharged ** and in a day its validity is lost Airtel is really very compassionate...it provide me * Gb for free for three day as compensation ** Gb will be received by me for ** days as per ghe recharge in this lock down period Pel...
Jun 13, 2020 by Mohit Kumar
Airte - Money deducted but no recharge Closed
I wanted to recharge my mobile number ********** with *** plan through internet banking. Money deducted but recharge not done. It has been done at ** days back. However money not returned....
Jun 02, 2020 by Pankaj Gandhi