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Byju's Ed-tech company - EMI not cancelled and money not refunded

KUNAL NATH filed complaint against Byju's Ed-tech company on May 31, 2023

I have bought Byju's CAT course on January **. But I don't like the product and the services they provided. So i applied for the cancellation according to their policy. The course is cancelled after trying for lot of times and filing a case in the consumer court. I have returned the product (tablet) as instructed and they already received that. But still there is no EMI cancellation and no refund. I have called and mailed number of times, sent all the details but no strong response has been received.

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Complaint Status

Resolution Demanded:

Refund / Credit for purchase

Byju's Ed-tech company

26

Total Complaints

14

Total Resolved

53.85%

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