ADITYA BIRLA CAPITAL PVT LTD
- EMI moretorium extension not given till 31 August Open Open
Raghavendra S Daripally filed this complaint against ADITYA BIRLA CAPITAL PVT LTD on Jun 27, 2020
I am having personal loan account no ABFLHYDPL********** with Aditya Birla. Before April ****, I have paid all my EMI but due to current situation of India I have opted for EMI deferment as per RBI guidelines. Now as per new RBI guidance EMI deferment will be extended till ** August. So I would like to opt this and request them to start EMI deduction from September again. I have also applied for the same through their website, calling customer care and sending SMS also. But despite my so many requests they have not answered me and only stated that they are noting my request and inform me. But suddenly on *th June they have triggered EMI and EMI got bounced. I have two points against Aditya Birla *. Why they are not following RBI guidance and not given me the EMI moratorium extension till ** August. *. They have to pay EMi bounce charges as per HDFC EMi bounce charges.
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Resolution Demanded:
Apology letter from company
ADITYA BIRLA CAPITAL PVT LTD
Resolved
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"The company received the Legal notice and called me up to settle. They agreed to refund the amount. I thank Voxya for helping me resolve this issue."
Vijayasimha Ajarananda
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