RedBus India
- E-ticket not issued but amount debited on booking bus ticket Closed
Rani S filed this complaint against RedBus India on Jan 30, 2017
I booked a bus ticket through redBus to travel from Chennai to Tirunelveli in "Mango bus" travels on Jan **, **** by **:**PM. I got a below confirmation from redBus through SMS.
"
Your Chennai to Tirunelveli ticket (TK*F********) is confirmed for Jan **. PNR: *TQ*KNU. Boarding point details are on your e-ticket.Please note: You need to carry a print out of the ticket that has been mailed to you. -
--
Now get upto **% off* on hotel bookings only on redBus! Use your bus ticket number as offer code. Book now! http://bit.ly/*e*Aeue
T&C apply
"
But I did not receive any e-ticket. So I called, redBus support and asked for e-ticket on ** Jan, **** at **:**PM. They said, "the transaction details are not present in the system. So the money will be refunded". I tried to cancel the ticket too. But error thrown like "no such ticket present". I called redbus support again by **Jan, **** and I got a complaint ID for the same. But now, redbus is saying the confirmation was sent and so the amount cannot be refunded.
Mobile number from which call has been made: **********
Customer care number to which call has been made: ***********
Date & Time of call: **th Jan, **:**PM
Complaint ID: ******
Email ID: rani.cse**@gmail.com
Mobile# **********
Ticket# TK*F********
PNR# *TQ*KNU
I have all the proofs in my gmail account for the same. Kindly help me in getting the refund of Rs.****/-
Are you brand?
Are you Lawyer?
Resolution Demanded:
Refund / Credit for purchase
RedBus India
Resolved
Frustrated? File a Complaint
Swiggy
"*** VOXYA *** you are simply amazing. The common man needs you. Good job guys! "
Rakesh Shinde
Related Complaints
RedBus India - Refund not provided Closed
I was booking a ticket from Pune to amravati, Maharashtra. Money was deducted from my account using upi but no ticket issued to me. It's been more than * days but money is still not refunded. And the bank says that they can't do anything in thi...
Nov 14, 2019 by Ayesha s
RedBus India - Ticket not confirmed Closed
I booked Mangalore to Belagavi on ** December ****. The payment complete but ticket not confirmed. Still not solved from ****. TRANSFER- UPI/DR/************/redbus @a/UTIB/redbus@axi. This is transferred amount details....
Sep 02, 2019 by Krishna Marathi
RedBus India - Booked Bus didn't turn up - RedBus not responding to Complaint Closed
Had booked a bus through RedBus India on **th January ****, from Salem to Chennai. The bus didn't turn up. Registered a complaint in redBus, and got a reply mail stating, "We have registered your concern ******* - ref:_**D***KZyA._****I*S*p*H:...
Feb 03, 2019 by Naveen Vairamoorthy
RedBus India - Bus ticket was cancel last minute Closed
I have booked the ticket through ,but last minute they canceled the bus with out any intimation,this incident was happened second time for me.They didn't refund the money....
Dec 30, 2018 by sakthidasan
RedBus India - Refund - Bus cancelled by bus operator without intimation Closed
I have booked ticket through redbus from chennai to Madurai on **/**/****. bus cancelled by operator without prior intimation. then contacted bus operator for boarding, then they behave like very bad. contacted redbus support on **/**/**** itse...
Jan 30, 2018 by Poongundran.Rajendran
