RedBus India
- E-ticket not issued but amount debited on booking bus ticket Closed
Rani S filed this complaint against RedBus India on Jan 30, 2017
I booked a bus ticket through redBus to travel from Chennai to Tirunelveli in "Mango bus" travels on Jan **, **** by **:**PM. I got a below confirmation from redBus through SMS.
"
Your Chennai to Tirunelveli ticket (TK*F********) is confirmed for Jan **. PNR: *TQ*KNU. Boarding point details are on your e-ticket.Please note: You need to carry a print out of the ticket that has been mailed to you. -
--
Now get upto **% off* on hotel bookings only on redBus! Use your bus ticket number as offer code. Book now! http://bit.ly/*e*Aeue
T&C apply
"
But I did not receive any e-ticket. So I called, redBus support and asked for e-ticket on ** Jan, **** at **:**PM. They said, "the transaction details are not present in the system. So the money will be refunded". I tried to cancel the ticket too. But error thrown like "no such ticket present". I called redbus support again by **Jan, **** and I got a complaint ID for the same. But now, redbus is saying the confirmation was sent and so the amount cannot be refunded.
Mobile number from which call has been made: **********
Customer care number to which call has been made: ***********
Date & Time of call: **th Jan, **:**PM
Complaint ID: ******
Email ID: rani.cse**@gmail.com
Mobile# **********
Ticket# TK*F********
PNR# *TQ*KNU
I have all the proofs in my gmail account for the same. Kindly help me in getting the refund of Rs.****/-
Are you brand?
Are you Lawyer?
Resolution Demanded:
Refund / Credit for purchase
RedBus India
Resolved
Frustrated? File a Complaint
Xiaomi Mobiles
"With umpteen number of follow ups through multiple communication mechanisms, my issue was not resolved. Voxya helped me to get my refund in just one day!"
S Harish
Related Complaints
RedBus India - Full refund including flight ticket Closed
On date **/**/**** morning *.** my flight from Jaipur to Bangalore so I checked bus from redbus india (Raipur, Rajasthan to Jaipur Rajasthan) they give me option Ashok travels , Bus time is **.** from raipur and Jaipur arrive time is *.** so I ...
Aug 16, 2020 by Ravindra Singh
RedBus India - Bus Services Closed
First they changed my boarding point and then they took ** rs for the luggage insurance. Then the bus hault was not on the good restaurant their charges were so high and food was not good in taste as well. But the main thing happens when i was ...
Mar 12, 2020 by Hitesh Kumar
RedBus India - Reschedule was not honored Closed
I booked a ticket with below details and had requested for rescheduling the same on same day as the booked date. It was mentioned in the ticket that I can do that. However on request, it was not honored and was suggested to cancel with charges ...
Mar 01, 2020 by Ravikanth
RedBus India - Did not get refund from redBus Closed
On **st Feb I had booked bus ( Sam Tourist ) to travel to Ooty from Bangalore Ticket no : TP*Q******** for your reference, **:** PM was my pick up and boarding point was Electronic City Toll gate, I reached boarding point at **:** PM and at **:...
Feb 26, 2020 by Arajun Kumar Rouniar
RedBus India - Bus cancelled at the last minute Closed
I booked a ticket to Banglore from thrissur through redbus. The service operator was Aeon Connect. * hrs before the journey, when I was on my way to the boarding point, I got a mesaage saying the bus has been cancelled. Its true that I got ...
Feb 15, 2020 by Visakh Sudhakaran
