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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
How to file a Complaint against RedBus India?
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c. Arrange proofs like bills, payment receipts, pictures to support your complaint
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Case Details
Personal Info
Resolution
RedBus India - Not refunding for bus driver not waited at the stop Closed
I have booked bus from Pune to Bengaluru in gujarat travels on *nd june ****. bus boarding time is *.** am but operator called and told us bus was delay, and told us to come by **.**am. but they have left the boarding point before **.** AM and ...
Jun 06, 2024 by guganraj
RedBus India - Attempt to assault and abuse Closed
Attempt to assault and verbal abuse by bus driver for his own mistake. No refund given by Redbus team for extra money spent on alternative ticket due to misbehaviour of bus driver. No action taken against pailo travels goonda driver mr.rafiq ch...
Jan 10, 2024 by Chaitanya
RedBus India - Providing wrong information on app Closed
I booked an Ac bus from red bus india on ** December **** at *pm from Etawah to delhi seat no. ** and ** . The map directions given on app took me to some other place than actual boarding point and i missed my bus . I want my full refund . Due ...
Dec 13, 2023 by Pawan pandey
RedBus India - Bus service provider Closed
I booked a sleeper ticket from indore to prayagraj. But the bus service provider change the bus bording point it's Bhopal and shifted the passanger to Bhopal and than he provided the bus which is not fit for complete the journey and the bus is ...
Nov 12, 2023 by Ranjit
RedBus India - Charging exorbitant amount and providing a terrible or no service Open
I paid **** INR for a trip from Bangalore to Kochi on **nd by Jabbar Travels through redbus. They not only charged such an exceedingly high amount (which was not high on other sites when I checked later) and then the bus was delayed by *.* hou...
Dec 22, 2022 by Abel Augustine
I had travelled from Hyderabad to Bangalore on November **, ****, with Morning Star Travels, which was my worst experience because the bus got broken down a couple of times. I have paid *,*** bucks for an AC sleeper, and they haven't provided a...
Dec 01, 2022 by Meganadh sai Jasti
RedBus India - They sell my booking seat Closed
Dear sir/Madam As I have booked my ticket from patna to Bettiah and they sell my seat in black as i was late only * min. So it was my humble request you to please punish them....
Jan 13, 2022 by Himanshu kumar
RedBus India - Bus was cancelled without information Closed
I was booked ticket in redbus from Coimbatore To Hosur and Bus details not received before *:**pm and my boarding point *:**pm again I was called bus operator and he told me that bus was cancelled you will get soon like that but still not rec...
Jan 11, 2022 by Kirandarshan
Mari bus * baja ki thi Delhi sa but ya log *baja delhi sa bus nikli tab tak ya log bus ma local passanger bar rhi tha.fir bus zero point,agra, lucknow, rok kar passanger bar rhi tha aur rest stop par xxmin roka. Bus ka upar kise non passanger k...
Oct 11, 2021 by Anmol Singh
RedBus India - Redbus ticket cancellation resheduling Open
I had booked a ticket to travel from pune to belgaum. It showed in the app that u can reschedule the ticket. But im unable to reschedule nor cancel the ticket. This is cheating. Allow customer to reschedule the ticket if cannot be cancelled. Th...
Feb 13, 2021 by Avinash Kulkarni
RedBus India - Full refund including flight ticket Closed
On date **/**/**** morning *.** my flight from Jaipur to Bangalore so I checked bus from redbus india (Raipur, Rajasthan to Jaipur Rajasthan) they give me option Ashok travels , Bus time is **.** from raipur and Jaipur arrive time is *.** so I ...
Aug 16, 2020 by Ravindra Singh
RedBus India - Bus Services Closed
First they changed my boarding point and then they took ** rs for the luggage insurance. Then the bus hault was not on the good restaurant their charges were so high and food was not good in taste as well. But the main thing happens when i was ...
Mar 12, 2020 by Hitesh Kumar
RedBus India - Online Misinformation about the type of bus provided Open
A bus was booked online from new delhi to bareilly on the eve of *th march , the departure of bus was of **.** pm and the name of the travel comapany was shri Ram Travels. The price charged was of that of an AC volvo and the picture showing wh...
Mar 11, 2020 by Deepti thacker
RedBus India - Negligent Driver and Conductor Open
I Booked a ticket from Pune to Khamgaon from Redbud through Amazon channel, My Ticket id is = **XHC***, and PNR is =*********-*******. I got bus at boarding *.** at Boarding point. As a usual there was dinner hault at **.** am after some distan...
Mar 08, 2020 by Deepak S Gurchal
RedBus India - Reschedule was not honored Closed
I booked a ticket with below details and had requested for rescheduling the same on same day as the booked date. It was mentioned in the ticket that I can do that. However on request, it was not honored and was suggested to cancel with charges ...
Mar 01, 2020 by Ravikanth
RedBus India - Did not get refund from redBus Closed
On **st Feb I had booked bus ( Sam Tourist ) to travel to Ooty from Bangalore Ticket no : TP*Q******** for your reference, **:** PM was my pick up and boarding point was Electronic City Toll gate, I reached boarding point at **:** PM and at **:...
Feb 26, 2020 by Arajun Kumar Rouniar
RedBus India - Bus cancelled at the last minute Closed
I booked a ticket to Banglore from thrissur through redbus. The service operator was Aeon Connect. * hrs before the journey, when I was on my way to the boarding point, I got a mesaage saying the bus has been cancelled. Its true that I got ...
Feb 15, 2020 by Visakh Sudhakaran
RedBus India - Refund not provided Closed
I was booking a ticket from Pune to amravati, Maharashtra. Money was deducted from my account using upi but no ticket issued to me. It's been more than * days but money is still not refunded. And the bank says that they can't do anything in thi...
Nov 14, 2019 by Ayesha s
RedBus India - Refund is not provided Open
Sir i had booked ticket from Ranchi to Patna on **st October from redbus.. on the day of boarding the the bus operator (pammi travel) messaged me that your journey is cancelled due to vehicle breakdown. I went to help option on redbus app but t...
Nov 02, 2019 by AYUSH RAJ
RedBus India - Bus service not provided Open
Sir i want to register a complaint regarding my bus travel(REDBUS.IN).I booked a ticket with redbus for **th Oct(Manali to Delhi) for Volvo AC HIMSUTA SCANIA *+* for * persons for which I was charged Rs*****/- On the date of journey when I rea...
Oct 14, 2019 by Shanti Swarup Biswal
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