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Drivezy

 - Drivezy Cancels booking without informing and does not process the refund Open

UDAYARAJAN Pj filed this complaint against Drivezy on Mar 08, 2022

I have booked a bike for ** days via Drivezy at ****/- rupees. However on the day of trip start, they cancelled my booking without any prior notifications or communication. I got to know it was cancelled only once when I reached there. But due to unavoidable reasons I had to book a bike again hoping there won't be any issues next time. But again my booking got cancelled in a similar manner. Now effectively in total I have lost ****/- rupees.
They claim to process my refund within just * days. It's been more than a month and still they have not processed my refund amount. There is no proper customer care number where I can talk to them. I have even tried to contact them via email and there is no response from their side. I feel cheated by this scam company Drivezy.

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Resolution Demanded:
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Drivezy

49 Total Complaints
14 Total
Resolved
28.57% Consumer Satisfaction

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Related Complaints

Drivezy - Refund not done yet Closed

I had booked a two wheeler with Drivezy. I was informed the vehicle is unavailable and the service manager cancelled the booking. He said the refund would be credited back within *-* days. It's been a month since. Details: PNR : **********...

Dec 06, 2022 by Puneet Lohia

Drivezy - Drivezy Refund not received Closed

I have cancelled Drivezy vehicle PNR: ********** , and refund amount is showing in application is Rs **** which has to be added in wallet.but not added and it's been * months now. I have sent multiple emails for the same. But haven't received a...

Nov 09, 2022 by Rupesh Khairnar

Drivezy - Booking not done despite the payment Closed

I had made a booking for **/**/**** for * days. Payment of INR **** has been deducted from my bank account but the payment has not been reflected on the Drivezy page. I have called many a times on their support number and tried chats and mails....

Oct 11, 2022 by Dr Rutuja GORE

Drivezy - Taken amount and cancelled the booking Refund not received Closed

On wednesday evening i booked a scooter in drivezy app, where it took booking amount and received confirmation of booking as well. But when i reached the godown to pick the scooter, no person available literallly i was waiting more than ** minu...

Dec 16, 2021 by Prabhu M

Drivezy - Not refunded deposited amount Closed

After end of the trip they said after ** hours amount will be refunded but it's been ** hours its not refunded....

Oct 07, 2021 by HARSH SHIVLANI

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