RAVI RANJAN filed complaint against Uber Cab on Mar 31, 2022
I BOOKEDACABON ** MARCH****, AT *:** PMFORARIDE TO GREATERNOIDA-U.P, FROMMY
RESIDENCE LAXMI NAGAR, CABREACHEDTO MYLOCATION ON TIME, I WENT TO CABANDKEEPT
MYSMALL POUCHLIKEBAG& WALLETON BACK SEATANDI SEAT THERE, CABDRIVERREQUESTED
ME TO HELP HIMFORTAKINGU-TURN AS THAT STREETWAS NOT THATMUCH WIDE, I AGREEDTO
HELP ANDI WENTBEHINDCABTO DIRECTHIMACCORDINGLYCABDRIVERSUCCEEDTO TAKEUTURN ANDSUDDENLYDRIVERINCREASEDSPEEDOF CABWITHOUT TAKINGME IN CAR. I CALLED
HIMON REGISTEREDNO. PROVIDEDBYUBERMANYTIMEBUTHEDIDN'TRESPONDEDTHECALL
AFTER* MIN. I SAW HIMON UBERLOCATION THATHE STOPEDCABNEARBY*** MITERFARFROM
ME , I WAS CRYINGSO ONEUNKNOWN PERSON PASSINGTHROUGHTHEREBYBIKEASKEDME
ABOUT SITUATION ANDHE TOOK MEON BIKE TO CATCHTHATCABANDAS MYLOCATION WAS
ALSO VISIBLE TO CABDRIVERTHROUGHUBERAPPLICATION , CABDRIVERNOTICEDMECOMING
SO HEAGAIN FLEW AWAYFROMTHERE , I WAS CONTINUOUSLYCALLINGHIMON MOBILEBUTHE
WAS NOTRESPONDINGMYPHONE , AFTERFEW MIN. UNKNOWN PERSON WITHBIKE SUGGESTED
ME TO COMPLAIN ON UBERAPPLICATION ANDHEWENT FROMTHERE, I WAS SO CONFUSEDAS
THEREWAS MYBAGAND WALLET IN CAB, I LODGEDCOMPLAIN ON UBERSUPPORTANDALSO
MAILEDUBERSUPPORTBUTNO HELPFULLREPLYCAME FROMTHERE. AGTER** MINUTES OF
INCIDENT I MASSAGEDHIMON CHATOF UBERAPPLICATION ANDTHEREHEREPLIEDMEVERY
ARROGANTLYANDDENIEDTO STOP ANDMEETANDRETURN ITEMS ANDPICKUP , THAT TIME I
CAME TO KNOW THATDRIVERHAS DONE THAT INSDENTWITHPLAININGANDHEHADNO
INTENTION TO RETURN MYITEM, ANDALSO MASSAGEDME THATHE IS NOTCOMINGBACK. I
COMPAINEDABOUT INSIDENT TO UBERSUPPORTANDALSO TRIEDTO CONTACT THEM, I WAS
GIVEN AN ASSURANCE THAT SOME STEP WILLBE TAKEN WITHIN ** HOURS BUT TILLNOW
NOTHINGHAS BEEN DONE TO RESOLVEMYISSUE.
I am very pleased with Voxya. They helped me resolve my issue without much hassle. Very impressed and satisfied.
- Preeti Anandan
My two years of blood & sweat got valued finally with Voxya. I got a full refund with no hustle after they received notice.
- Sachin A Rosario
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