OLA India
- Driver Cancelled the ride and ola charged extra Open
Sudhanshu Sekhar Padhee filed this complaint against OLA India on Dec 26, 2019
I have booked Ola outstation cab from BBSR to Puri two days prior to my travel. The cab was scheduled with a charge of Rs. *** as estimated ride cost.
One hour before the ride the ride was cancelled. (suprisingly no cancellation charges was incurred). I got a call from the ola support that my ride was cancelled and if I want to book another cab for that I opted for yes. later, no cab was scheduled.
No details of driver was sent to me. When start booking again the cost was Rs ****... almost double. The cancellation was a gimmick. They just want to loot money from the customers. Appreciate if you can help in getting my money back. This is very unfair trade practice
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Resolution Demanded:
Refund / Credit for purchase
OLA India
Resolved
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"Thankful to Voxya. As soon as the company received the legal notice, they contacted me and refunded my money taking back their items."
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