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OLA India

 - Driver Cancelled the ride and ola charged extra Open

Sudhanshu Sekhar Padhee filed this complaint against OLA India on Dec 26, 2019

I have booked Ola outstation cab from BBSR to Puri two days prior to my travel. The cab was scheduled with a charge of Rs. *** as estimated ride cost.
One hour before the ride the ride was cancelled. (suprisingly no cancellation charges was incurred). I got a call from the ola support that my ride was cancelled and if I want to book another cab for that I opted for yes. later, no cab was scheduled.

No details of driver was sent to me. When start booking again the cost was Rs ****... almost double. The cancellation was a gimmick. They just want to loot money from the customers. Appreciate if you can help in getting my money back. This is very unfair trade practice

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OLA India

3 Total Complaints
1 Total
Resolved
33.33% Consumer Satisfaction

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Related Complaints

OLA India - Incorrect cancellation fee for multiple times Closed

Hi, I want to complain regarding the harrowing experience that I had with OLA today on **/**. I had booked a cab with OLA and the cab driver declined not only once but multiple times. I have shared a screenshot below to confirm how many time...

Sep 26, 2019 by VINEET EAPEN

OLA India - Payment related issue Open

During my last ola ride,the amount has not showing in driver's mobile so he ask to cash payment.I have paid in cash but still money not returned to My Phone pay wallet....

Nov 17, 2021 by Ranjeet Kumar

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