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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
How to file a Complaint against OLA India?
If you are not satisfied with OLA India, file a complaint now:
1. Go to "File a Complaint" form
2. Choose OLA India and write your complaint in detail
3. Enter your personal information to create an account
4. Get refund / replacement / damages from OLA India
But before filing a complaint, you should
a. Contact the customer support of OLA India first
b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
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Case Details
Personal Info
Resolution
OLA India - Payment related issue Open
During my last ola ride,the amount has not showing in driver's mobile so he ask to cash payment.I have paid in cash but still money not returned to My Phone pay wallet....
Nov 17, 2021 by Ranjeet Kumar
OLA India - Driver Cancelled the ride and ola charged extra Open
I have booked Ola outstation cab from BBSR to Puri two days prior to my travel. The cab was scheduled with a charge of Rs. *** as estimated ride cost. One hour before the ride the ride was cancelled. (suprisingly no cancellation charges was i...
Dec 26, 2019 by Sudhanshu Sekhar Padhee
OLA India - Incorrect cancellation fee for multiple times Closed
Hi, I want to complain regarding the harrowing experience that I had with OLA today on **/**. I had booked a cab with OLA and the cab driver declined not only once but multiple times. I have shared a screenshot below to confirm how many time...
Sep 26, 2019 by VINEET EAPEN
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