Different item delivered Open
Posted on: Apr 20, 2018
Complaint filed against: Rediff Shopping
I have ordered for Picturepedia(Hard Cover Book), costs around 980rs. But the item received was a story book costs Rs.70. I have called rediff customer support multiple times for resolution. Also emailed them several times. Each time a new person answers with a different question. And they will promise will provide resolution in 24hrs. But days are passing no updates yet. How I get my money back. Seems like the seller is cheating customers. Also poor customer support from Rediff. The customer care agents are too irresponsible, they not even check the emails we sent. Please provide a resolution for my issue.
Resolution Demanded: An apology letter from company official, Get refund or credit for your purchase, Get service/product replaced or fixed for free, Get damages for financial loss and mental agony
Complaint filed by: Khushboo Raj Vansh