Rediff Shopping - Order not delivered and didn’t pic my call

Mujhe call aaya tha ki me gift ke liye select hua hu or phir **** ki shopping on call karne ko kaha to Mene wo laptop tha gift me soch kar wo kar diya par phir b unhone sahi order number nahi diye or mujhe call aaya ki kuch GST issue h to Mene socha ho sakta h or unhone kaha ki ye bas show karna h baaki sab aapke account me wapas aa jayega to Mene * baat unka call aaye tab **** or **** transfer kar diya jiske screenshoot mere pass h last time jab bat hui to ** November tha unhone kaha ki aaj sham aa jayega order aapka par abhi tak wo log ** baar mera call reject kar Chuke h or na koi order detail na kuch or
Ab aap help Kare plzzz