Hathway Broadband Internet,bangalore
- Did not activate my service Open
On **th of April ****, there was a guy "Gangadhar **********" - from Hathway Broadband came to my residence to sell Hathway Broadband. I was interested in the connection so gave him a cheque of Rs **** dated **th April ****. On **th the cabling work was done however, I did not receive the Ultra Smart Hub and the activation of the same.
I had to call the customer support every day to check on the activation and the UltraSmart Box but they keep saying technician will contact you but no luck. Its almost been ** days no response from any of the support team. In the meanwhile, I had requested for disconnection of my old broadband connection trusting Hathway Broadband. My Hathway account which I received as SMS: **********
Are you brand?
Are you Lawyer?
Refund / Credit for purchase
"A lot of thanks to Voxya. I got my refund today. Moreover, the company called for an apology too."
It's been over ** days since I paid the money for new broadband connection and the agent keeps telling that he will come and install the connection today but no one visited my place till date. The agent is not even picking the call many times a...
Jun 12, 2019 by Nagarajan
My account no is **********, i have shifted to a new location and tried to shift my hathway connection from old location to new. i was been told my hathway that they dont have connectivity in that area (new location is within * km radius). so i...
Feb 08, 2019 by Ronak Somani
I have asked Hathway customer care team to delete my account permanently since I am not using Hathway connection. Since I was not able to return modem, they asked me to pay Rs **** and I paid it. But still, these people are calling me asking co...
Feb 05, 2019 by Vinay
I've called the Hathway helpline number on january **th and informed them that the modem is not working and needs to be replaced .Ever since the first call i've made more than * calls to the helpline number. Till **:** January **th there has be...
Jan 17, 2019 by Vinayak Nair
I was using the hathway broadband services, As i have moved to different location and the service unavailability i have disconnected the existing connection. But i was started receiving calls from hathway like once or twice a day even said i do...
Dec 27, 2018 by Pradeep Byreddy