Hathway Broadband Internet
- Did double online payment Open
Abhilash filed this complaint against Hathway Broadband Internet on Apr 26, 2019
I have made an early payment to Hathway Broadband. I was subscribed for the period **-October -**** to **-January-**** (* months) by paying rupees **** on **-October-****. I did another transaction on **-November-**** for rupees **** due to internet disconnectivity on the day. Later, one day accidentally checked available bills on my account, then realized that my subscription was not getting over on the day **-November-****, but I had made a transaction for the * months which includes **-November-**** to **-February-****. Here I made double payment for the same months.
The issue was repeated again on January-****
again, I received a renewal message again such that your subscription ends on **-January-**** (Seems they considered **-October-**** payment). Here the payment I made on **-November-**** is not reverted back.
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Resolution Demanded:
Refund / Credit for purchase
Hathway Broadband Internet
Resolved
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