Hathway Broadband Internet
- Did double online payment Open
Abhilash filed this complaint against Hathway Broadband Internet on Apr 26, 2019
I have made an early payment to Hathway Broadband. I was subscribed for the period **-October -**** to **-January-**** (* months) by paying rupees **** on **-October-****. I did another transaction on **-November-**** for rupees **** due to internet disconnectivity on the day. Later, one day accidentally checked available bills on my account, then realized that my subscription was not getting over on the day **-November-****, but I had made a transaction for the * months which includes **-November-**** to **-February-****. Here I made double payment for the same months.
The issue was repeated again on January-****
again, I received a renewal message again such that your subscription ends on **-January-**** (Seems they considered **-October-**** payment). Here the payment I made on **-November-**** is not reverted back.
Are you brand?
Are you Lawyer?
Resolution Demanded:
Refund / Credit for purchase
Hathway Broadband Internet
Resolved
Frustrated? File a Complaint
ClickOurStore
"Its wonderful to have Voxya for resolving complaints for unsatisfactory services provided by the companies. My complaint has been resolved. Thank you so much!"
Jyoti Chaudhari
Related Complaints
Hathway Broadband Internet - Incorrect unfair legal email from Hathway Closed
Hathway sent me a legal notice saying they will take action against me for not returning their modem. I had surrendered the service a year back. In this past year, I have had at least two telephonic conversations wherein I have requested them t...
Mar 19, 2020 by Ananya Chatterjee
I am using Hathway Broadband service. I had opted for the yearly package, of which i had paid ***** (aprox) advance amount for ** months package. Since * months, the service has been pathetic , and i am being harassed. Just once in these * ...
Feb 17, 2020 by Gagan Chopra
Hathway Broadband Internet - Hathway broadband NO CONNECTION Closed
I have been experiencing NO CONNECTION issues since last * months. I have been raising requests with them almost every week and month. These guys close the ticket without any solutuon? The earlier request I raised today few minutes ago was clo...
Jan 24, 2020 by Rafi Khan
Hathway Broadband Internet - Hathway Harassment Closed
I have disconnected my Hathway broadband in Bangalore and shifted to Hyderabad. Even * months later, I'm still getting innumerable calls every single day to renew my account, to take a new connection. I'm fed up and cannot take it anymore....
Jan 17, 2020 by Suraj Valluri
Hathway Broadband Internet - Money has been taken but service not provided Closed
I requested for new Hathway connection on January *th and the executive came took the money on **th January and on January **th they came and installed router and modem but didn't give connection to the internet port , after that next day I got...
Jan 16, 2020 by Kavyanth reddy