Kent
- Deviation against warranty Closed
Susanta Kumar Biswal filed this complaint against Kent on Aug 09, 2023
I have purchased a RO from kent having Installation Date on **/**/**** and its registered in my wife's name.I have registered a complaint regarding the abnormality of ro. It's water leakge from the top side of the tank. After checking the service man told to replace the RO membrane & carbon filter and he told it will be on chargeable basis.
My concern is its already under warranty period. The behavior of service person is pathetic.The point he is saying not matching any clauses of warranty. He is saying only once the RO membrane can be provided during the warranty period.For the *nd RO membrane during warranty period I have to submit the water test certificate.
Are you brand?
Are you Lawyer?
Resolution Demanded:
Replace / Fix problem
Kent
Resolved
Frustrated? File a Complaint
Xiaomi Mobiles
"With umpteen number of follow ups through multiple communication mechanisms, my issue was not resolved. Voxya helped me to get my refund in just one day!"
S Harish
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