Pepperfry.com
- Denying Return for defective product Open
Iyan Karkuvel Rajan A filed this complaint against Pepperfry.com on Mar 23, 2021
I ordered a chair from pepperfry. The product came defective and I raised a return request. They are denying return saying they can repair it and give. Moreover as per their policy if their product came with missing components I am eligible for a return. But the customer care is denying it and force me to take up the repair option.
Are you brand?
Are you Lawyer?
Resolution Demanded:
Apology letter from company
Refund / Credit for purchase
Pepperfry.com
Resolved
Frustrated? File a Complaint
Teams Group
"Unbelievably fast and prompt result! I got my refund sooner than I expected. Thank you guys."
Saqib Khan
Related Complaints
Pepperfry.com - Refund not processed Closed
I received damaged product from pepperfry, so raised the return request on *st September, the package was picked-up by Delhivery guy on *th September and pepperfry, case Manager Vibhuti Naik, said the moment package will be picked-up, they wil...
Sep 10, 2023 by Jai Shankar Giri
Pepperfry.com - 100 nights trial mattress fraud Closed
Pepperfry refuses to return the Sleep Company's *** days free trial mattress worth *****. The mattress does not wear any damage and keep under the mattress protector. I used it for ** days and want to return it....
Jun 11, 2023 by Pawan Koshta
Pepperfry.com - Defective product Closed
I bought a table last summer from Pepperfry online (Order ID-SKU ID : *********-FN*******-P-WH*****, Order Date: ** July ****) and it has been developing some white patches on the table top (attached pics). Request item to be serviced as it i...
Apr 22, 2023 by Pranav Audhkhasi
Pepperfry.com - Pathetic customer service and return policy Closed
ORDER NUMBER-*********/********* Since I have faced this problem i want to make everyone aware of the fact that pepperfry want their customers to totally rely on the picture of the website and buy the product because once you receive the produ...
Feb 02, 2023 by bhawna sharma
Pepperfry.com - Product not being replaced Closed
Ordered a wall painting … I have requested for a return and it’s been more than * days no action has been taken yet. When I called customer care was assured someone will call back but that has not happened either. ...
Jan 31, 2023 by Nidhi Sharma
