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Dell India - Dell Desktop is under warranty But Dell India is not supporting

Ankit Kumar Sahoo filed complaint against Dell India on Nov 15, 2021

Ref: Dell Service Tag: ***NG** [Case Number : *********/Service Request: **********]

It's unfortunate for us that we purchased DELL Desktop for our Car Service Center. The desktop is under warranty & we have raised the Complaint through the subject Case Number long back. However, we are not getting any support or positive response from DELL support team.
You can check the trailing emails; the DELL support team is changing every time extending their commitment for replacement. Don't try to do this type of service being a reputed brand. With this kind of service, we are going to lose our patience and never believe in DELL products and their service. 
Therefore, you are requested to do immediate action and arrange for replacement at the earliest.

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Complaint Status

Resolution Demanded:

Replace / Fix problem

Dell India

12

Total Complaints

5

Total Resolved

41.67%

Consumer Satisfaction

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