Air India
- Delay in refunding Open
Shibu Kottarathil Mammen filed this complaint against Air India on May 17, 2020
Resolution Demanded:
Refund
I spent AED.*** + my FFP points ***** to upgrade to Business Class. My flight was cancelled by the Airlines (DXB **- Mar -- COK-** Apr) After receiving the info from Airlines, I cancelled the ticket on ** Mar at Dubai office. They told me to write to e-commerce. I wrote to them stating my issues
* I am resigning and leaving for my country permanently. I need the amount and FFP Miles to be refunded immediately.
* I am going to cancel the Credit Card next week. So I am unable to get the refund the money to the same credit card after next week.
Even after *c months, Air India has not taken any steps to refund the amount and the FFP points . Now they are asking me to call India Office at : **** ******* ,****-******* ,***-********. In my experience Air India staff seldom attends the call of customers and hence I have no time in wasting my time.
I need the refund (both AED.*** + the FFP points) asap.
Are you brand?
Are you Lawyer?
Air India
Air Asia
"As it was not possible to send a Legal Notice to Air Asia International, I followed the lawyer's advice to raise the dispute and got a refund from the bank. Thank you so much."
Parvathy M
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