Daikin
- Delay in providing service Open
Mayank garg filed this complaint against Daikin on Apr 26, 2023
Due to the water leakage in the indoor unit of my AC, a complaint registered by me dtd-.**.**.**** on Daikin customer support(ref. Id- ********) than after *-* days Daikin engineers visit for the complaint and changed a PCB of AC and for water leakage they said Water tray of my AC is broken which come after *-* days than we changed this part Closed my ticket DTD. **.**.**** but when I inquired about the part after *-* days they said part is not approved by company after that again a complaint registered by me on Daikin coustomer care DTD.- **.**.****(ref. I'd.- ********/GHA****************) but no engineer come for visit than I called the service center for my complaint they said part is not approved by the company because plastic part is not covered under warranty than I said him that I am ready for the payment of the part and called Daikin customer care DTD **.**.**** and they updated my remarks that customer is ready for the payment of parts in the complaint DTD.- **.**.****(ref. I'd.- ********/GHA****************) but no engineer visit for my complaint than a complaint registered by me on National consumer helpline app DTD **.**.**** with ticket I'd(*******) for which a false reply( customer is not ready to pay the charges) send by Daikin customer contact service operations team dtd **.**.****.
Are you brand?
Are you Lawyer?
Resolution Demanded:
Apology letter from company
Refund / Credit for purchase
Replace / Fix problem
Damages for loss and agony
Daikin
Resolved
Frustrated? File a Complaint
Goibibo
"Thanks to Voxya, Goibibo responded and initiated a refund. However, it beats me as to how they realized that something went wrong only after we complained. More power to Voxya."
Kannan Vanangamudi
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