Loading...
Shobhit Shah filed complaint against Aarthi Scans & Labs on Apr 16, 2019
They are very irresponsible. I had done my mom's Spinal cord MRI and right Thumb x-ray on **th April **** at Annanagar branch of Aarthi Scans & Labs vide their cash bill no. ******** on **.*.**** in name of Bimla Shah.
When I collected the reports on **th April, I was assured that both x-ray films and MRI plates and CD with about *** MRI images are in the bag given.
When we went to a scheduled doctors appointment on **th April found that there was no MRI cd with the reports. Then I called the aarthi scan manager and collected it. The excuse was" accidentally forgot to handover"!
Again rescheduled the appointment with the doctor, where we left the x-ray report for analysis on **th April. Even the doctor was horrified to find that it was some other patients x-ray for "knees", whereas my mom' x-ray was for "thumb"!
How can a healthcare service-oriented organisation be so irresponsible! The ultimate suffering is the patient who has paid not only for the MRI and x-ray reports but also rescheduling doctors appointment, again and again. There was also a waste of time and harassment to the patient!
These people never reply you back properly after payment is over. Customercare WhatsApp didn't care to reply back, though it is very interactive while taking orders.
Even the doctor advised to avoid the scan reports from there, had to take fresh MRI and x-ray from a different Lab.
Request all to avoid such scam centres. They didn't leave any option, but to file a legal case in consumer court! Beware.
Many thanks for your proactive approach and prompt action. This has accelerated and helped in resolving my issue.
- Mohd Abdulrahim
I am very pleased with Voxya. They helped me resolve my issue without much hassle. Very impressed and satisfied.
- Preeti Anandan
File a Complaint today and let our
experts help you in taking
legal action and getting resolution.
Related Complaints
I took Karyotyping test for my * months old baby in Aarthi Scans Perambur. They said report will be given in ** days time. But it took more than one month for the report . I given test on **.**.**** and I received r...
I HAVE TAKEN A RTPCR TEST ON **TH APRIL FOR MY MOTHER NEARLY **HRS HAVE BE COMPLETED BUT NOT RESPONSE FROM THE BRANCH I CALLED SEVERAL TIMES NEARLY ** TIMES AND ALSO MESSAGED HIM BUT HE IS NOT REPLYING IN RETURN HE ...
Dear Aarthi Scans Management, I am writing this email to express my extreme dissatisfaction and anger regarding the gross negligence in the CT scan report provided by your facility, as well as the unacceptabl...
Dear Sir, Hope you are well, The purpose of this email is to inform you that I went to Aarthi Scan on **/**/**. Based on the Aarthi scan report, the Prolactin level is above ***.**, which can indicate a pitui...
Dear Sir, I had come to Aarthi Diagnostics Indiranagar on ** Jan for an Ultrasound scan of Abdomen and Pelvis. I was having renal colic due to which Dr. suggested the scan. The lady who performed my scan (Monica ...