Indian Post office - Deficiency in service

This is Ayush kumar C/O Sushil Kumar, Deoghar.

My confidential "Inland Speed Post" (containing Debti card & Cheque book) from State bank of India with consignment no. (JB*********IN) booked on **/**/**** at **:**:** hrs at Bnpl sp hub sbroad Kolkata (******) to reach destination B.DeogharHO (******).

But the on **/**/**** at **:**:** Postman marked event status to be undelivered due to "ADDRESS UNLOCATED ". and return back the parcel to the source sender.

Due to this I was penalties by Bank SBI @*** INR as return and re posting charges.

I didn't get where I'm guilty in this incident and where is my fault. "Nither my address is not reachable nor that urban". In past times Indian post dilevers here successfully. Since my memory this type 'DEFICIENCY AND NEGLIGENCE IN DELIVERY' never happens with me.

Indian Post is "fully abide" to deliver my parcel at my doorstep.
Isn't it a fair excuse that my address is unlocated. Many "responsible private" courier partners frequently delivers here without any acute issue.

This is totally a postal service entropy and trying to hide with such a unjustified reason.

I'm asking authorities to kindly
•examine my case and •find out what really happens in feild. •Why I didn't receive my parcel and •whome is guilty of to pay penalty?

Delivering u love!