KAFF Appliances
- Defective Chimney Provided And No Servicing Provided By the Company Closed
Ananya Banerjee filed this complaint against KAFF Appliances on Aug 28, 2020
I had purchased a KAFF LYRA DHC **, ** cm Auto Clean Cooker Hood Chimney from KAFF company on **/**/****. The installation of the device was done on **/**/****. But within a month the Cooker Hood malfunctioned and could not be used. The service technician cited a loose connection and did a temporary fix which resulted in the same problem occurring within * days. It has now been OVER ** DAYS and despite our repeated complaints to Customer Service (Executive Name :Perwaiz Akhtar (Jinat) they have not made any attempt to resolve the issue or replace the Chimney Hood. The previous technician Shah Rukh Khan apparently was an incompetent moron who didn't know what he was doing. I demand that the Company immediately take steps to resolve the issue or I will sue them.
Are you brand?
Are you Lawyer?
Resolution Demanded:
Apology letter from company
Refund / Credit for purchase
Replace / Fix problem
Damages for loss and agony
KAFF Appliances
Resolved
Frustrated? File a Complaint
OYO Hotels
"Number of times I tried to get a refund from OYO but they did not bother. But after I approached Voxya, they nicely handled the matter and I got my refund."
Samit Brahmachari
Related Complaints
KAFF Appliances - Exorbitantly overcharged for service without bill Closed
I had booked for Servicing of my Cooktop on **th Oct and the technician did come and serviced it. However, had charged Rs. **** and has not provided the bill yet even after multiple followups with him. Either provide the bill for the amount whi...
Nov 01, 2023 by Sarvesh Chawda
KAFF Appliances - Gas stove nob problem Closed
I have purchased kaff *burner gas stove on *St sep./****.. the product s nob was so rude from first day after **days the product showing mistakes in all nob .n a nob broken causes of its hardness ..I complaint customer care *rd oct .they promis...
Oct 17, 2022 by Sanwarmal goyal
KAFF Appliances - Low quality chimney locks Closed
@kaffindia Please provide quality with style... Sad to say ... Your maintenance team is saying dat d quality of chimney lock installed by you is of low quality and advising to replace plastic locks with SS locks... Den y u have installed d plas...
Sep 01, 2021 by Kaffindia
KAFF Appliances - Package not delivered Closed
I had ordered an oven on kaff.in The customer care did not provide a tracking number until the **th after multiple calls. It turns out the item wasn't shipped until then. And then again the tracking showed misleading information which ...
Jun 27, 2020 by Soji
KAFF Appliances - Kaff services not good and this company products Kaff Chimney DHC regarding Open
Kaff Lyra DHC** Auto clean wall mounted chimney purchase online platform Flipkart company invoice no-FABDQU********** date-*/*/** ammount -*****/- *.* year * time problem face this chimney And this company technician are Third party (Shivay En...
Jun 27, 2024 by Saurabh Srivastava