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Clovebay - Defected product received

Shivam Sharma filed complaint against Clovebay on May 6, 2019

I bought a dermasuction device from clovebay.com. The product I received was the completely different product as mentioned in the description on the website and defected. It costs me around ****.
I tried contacting the company by calling and sending email but hardly got any response.
They don't pick up the phone call and haven't replied to my email from last * days as I am trying to establish contact with them regularly.
I can't even create a request of return or refund as in to replace or refund my amount because no option as such is available there. Website official domain is clovebay.com and my order I'd is RICB****.

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Complaint Status

Resolution Demanded:

Refund / Credit for purchase

Damages for loss and agony

Clovebay

2

Total Complaints

1

Total Resolved

50.00%

Consumer Satisfaction

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