Facebook Pixel Tracking

SONY TV - DEFECT PIECE AND NO SERVICE PROVIDER ATTEND

GONTU SRINIVAS RAO filed complaint against SONY TV on Jun 26, 2024

I BOUGHT SONY TV MODEL KD-**X**L on **.**.**** but we did not get the good piece and immediately it was replaced with new one . New one also had some issue and replaced the motherboard , after observing from some time we finding that sound quality is not good , having issue some time with connecting to youtoube and other issues.
Actually we lodge complaint and asked not to send same technician who came for installation but no use. i visited to showroom where i bought the TV and explained everything and assured us to send the technician but no use . Still no technician arrived . i visited the show room on **.**.**** but no response. on line chating with Sony on **.**.****.We need New piece as we did not get good piece at any time and one must understand that we paid huge amount to buy the product. no one want defect piece to buy. pls do the needful.

Share, let the world know

Complaint Status

Resolution Demanded:

Replace / Fix problem

SONY TV

5

Total Complaints

1

Total Resolved

20.00%

Consumer Satisfaction

Frustrated?

Thousands of customers like you have trusted Voxya to resolve their issues

- Preeti Anandan

I am very pleased with Voxya. They helped me resolve my issue without much hassle. Very impressed and satisfied.

- Preeti Anandan

- Sachin A Rosario

My two years of blood & sweat got valued finally with Voxya. I got a full refund with no hustle after they received notice.

- Sachin A Rosario

Are you facing
similar issue?

File a Complaint today and let our
experts help you in taking
legal action and getting resolution.

Get started free

Related Complaints

L Kumar on Jan 10, 2024

Sony TV – Duplicate SONY TVClosed

They come to our house and sold the SONY tv at low cost and later it found as duplicate SONY tv .! While contacting them they are talking and saying I will come by * days but they are not coming

SOUMYA BHANDARI on Sep 27, 2019

Sony TV – GRIEVANCE AGAINST SONY BRAVIA TVOpen

bought the sony bravia ** inch led tv, model number KLV**R***E in september **** .I rarely use it Sometimes , it has never been run once in a long time .I am suddenly seeing red and green shade on its screen. It is ...

Pooja Kotagiri on Jul 14, 2019

Sony TV – Asking for whole display change for a small spare part damageOpen

We bought a Sony LED TV KDL-**W***C on **-**-****. So it has been ~*.*yrs that we have bought. I have raised a complaint around ** days back and the technician has come on **-**-****. He confirmed that there is an i...

T. Shyamala Mary on May 10, 2019

Sony TV – Display board problem in the TVOpen

On * January ****, I purchased a Sony TV (Model name: KD-**X****C, serial number: *******; Product *D No.: ********) at Vasanth and Co. for Rs. **,*** bill no. **************). I find horizontal lines on my TV befor...