Yatra Com - Credit Shell is Not Available from Yatra

Satish Kumar Mohapatra filed complaint against Yatra Com on Sep 21, 2020

Hi Team,

I booked my Flight in month of May on *th may and **th May (round trip) . Both of then was cancelled due to lockdown by Airlines. I got cancellation email from Airlines and they refunded amount to *rd party Agency ( Yatra) from where I booked ticket . When I log in to my account in Yatra , I couldn't see any credit shell, I contacted through mail, registered complaints in their official site, still didn't get any response from them .
If you could help with this that will be really good for me.

Thanks

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Complaint Status

Resolution Demanded:

Refund / Credit for purchase

Yatra Com

246

Total Complaints

137

Total Resolved

55.69%

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