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Whirpool - cooling issues in refridgerator

Bhavina Tilva filed complaint against Whirpool on Jan 30, 2023

I have purchased the whirpool refrigerator model no. whirpool REF IF INV CNV *** COOL Illusia **(N) *** as on **-*-**** from Vijay sales, Chakli circle, Vadodara. The freezer is not working properly from day *. In first two visit they said that there is no issue . In third visit they changed the motor. and still issue is not solved. I have complained many times. They came and checked but Issue is not resolved yet. I am attaching the senior technicians review. He agreed that there is cut off issues. The Junior technician have not idea about this issue any time while visiting around * to * times. Is this your service denying customer complain without reviewing the matter as a whole? They don't value our time and mental peace.

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Complaint Status

Resolution Demanded:

Refund / Credit for purchase

Damages for loss and agony

Whirpool

6

Total Complaints

2

Total Resolved

33.33%

Consumer Satisfaction

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