- Complaint Regarding Unfair Treatment Unethical Trade Practices and Forced Treatment ^Closed

Dhileep Kumar filed this complaint against Toothsi on Aug 06, 2023

Iam writing to seek your legal counsel and representation regarding a distressing matter I encountered with Tootshi (makeo)., a company involved in dental aligner sales. It has come to my attention that their business practices involve unfair treatment, unethical trade practices, and coercion of customers into unwanted treatments, raising serious concerns about their compliance with consumer protection laws.

The incident occurred on **-Jul-**** when I reached out to them for aligners. The following issues highlight the unfair and deceptive practices I experienced:

Unfair Treatment: The company demonstrated a lack of transparency and provided misleading information throughout the buying process. Their representations were deceptive, leading me to make a purchase under false pretenses and leaving me feeling exploited as a customer.

Forced Treatment: To my astonishment, I discovered that Tootshi compels customers to accept additional treatments or services, disregarding their expressed lack of interest. This practice violates customers' autonomy and raises significant ethical concerns.

Refund Policy Violation: When I attempted to secure a refund due to the aforementioned issues, Tootshi resisted and enforced a strict refund policy that contravenes consumer protection laws. As a consumer, I have the right to return a product or cancel a service within a reasonable period and receive a full refund, especially when misled into the purchase.

Given the severity of these matters, I firmly believe that Tootshi needs to be held accountable for their actions. I am seeking your expert advice to navigate the legal implications of this situation and ensure my rights as a consumer are protected.

I kindly request your assistance in reviewing the details of my case and advising me on the appropriate course of action. My primary objectives are to seek a full refund for the product/service purchased and hold Tootshi responsible for their unfair treatment and unethical trade practices.

If necessary, I am prepared to escalate this matter further by filing formal complaints with relevant consumer protection agencies and pursuing legal action to safeguard my rights. I trust in your expertise and dedication to seek justice in consumer rights matters.

I would appreciate it if we could arrange a consultation at your earliest convenience to discuss the specifics of this case and explore potential legal avenues.

Thank you for your attention to this matter. I look forward to hearing from you soon.

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