- Company not returning advance booking Amount Open
During the month of July Reliance Jio announced the launch of Jiophone which was then availables for pre booking on Aug **
On Aug ** I was trying to pre book a Jiophone which failed in the payment gateway so I tried again and was successful in booking it with a booking confirmation number fv******xs*i after few days when the payment for the first attempt did not return to source I enquired about it with Paytm which said the biller had captured the amount and gave me with another booking number fv******wgo* so now this brought me to * bookings under my single name, nevertheless i waited for delivery but during November before delivery again they changed their terms and conditions for Jiophone yet I patiently waited for delivery, and finally in November received message that phone is ready for delivery and I can pick up from my nearest Jio store but on visiting thrice they denied delivery citing stock availability which now made me loose interest as during booking they clearly told that phone would be delivered during September.
Raised the issue with their cc and wanted to cancel the order as they had forcefully booked * on my name by capturing my failed payment but they denied cancelling even * bookings even after complaint with nch they till date have no refunded the booking amount they say it can't be cancelled whereas while prebooking no such specific terms of non cancellations was mentioned.
Are you brand?
Are you Lawyer?
An apology letter from company official
Get refund or credit for your purchase
Get damages for financial loss and mental agony
"Voxya helped me to resolve the issue with PhonePe and I was able to receive my money back. Thanks team."
Mene * months pehly Reliance Jio phone liya tha. Wo ab network pakadna band kr diya hai. Mene near service center Manoharpur me sampark kiya. Lekin unhony bola ki hamri galti nhi hai hum kuch ni kar skte hain. Mai bhut pareshan ho gya tha chaka...
Apr 21, 2019 by Ramesh kumar gurjar
I had recharged ₹*** on jio . but the jio company didn't provide coverage to use network. So they gain rupees and cheat me...
Jul 29, 2017 by Kuruvai Lakshmanan
i have been recharged my Jio sim on **th July **** for which was using by my mother and she was illiterate and don't know to go to my jio app itself in the phone, recently my father was expired and mother is staying around ***KMs away from and ...
Jul 24, 2019 by Muralidhar Manda
I requested for the refund of my refundable security deposit of Rs **** via service request SR*****XJUCF. When I enquired with the customer call centre, I was told that the payment had been processed via NEFT, but I have not received the funds ...
Jun 20, 2019 by Bhaskar Ray
ISD pack *** not yet activated which was recharged on **/*/** as I was about to make an important call. Several complaints were made to customer care. They can't resolve the issue. I even requested to talk to their supervisor but when they tran...
Apr 25, 2019 by Salam Rojit