EUREKA FORBES LIMITED
- CHEATED UNDER AMC CONTRACT Open
RAJEEV N.FATEHPURIA filed this complaint against EUREKA FORBES LIMITED on Jan 30, 2017
Resolution Demanded:
Apology
Refund
Damages
I AM BASED IN MUMBAI AND My complaint is against EUREKA FORBES LIMITED. water-purifier installed and used in my office, is under *years amc with EFL, COMPLAINT/S of white particles floating in purified water was not resolved for over months on one pretext or the other lastly stating that components not available as model is old. My demand of contract refund was turned-down stating absurd company policy and was informed the warranty of new product if brought of the same brand will be extended accordingly as per company policy. "COMPELLING CONSUMER TO BUY A PRODUCT EVEN THOUGH THE CUSTOMER IS DIS-SATISFIED WITH PAST EXPERIENCE OF SERVICE AND REPAIR". My numerous complaints, communications, telephonic talks with franchisee, service incharge at EFL-MR.HARSHAL PATIL turned futile. their online website complaint redressal escalation process has been followed at all *-stages but still no reply. the company is trying to take the customer for a ride. all records on communications done are available but no resolution from even their Ombudsman authority. Pathetic condition of customers who are made to pay advance and thereafter made to run helter-skelter. Its been over **-**months, but no resolution to my agony...sic..sic...
Are you brand?
Are you Lawyer?
EUREKA FORBES LIMITED
NoBroker
"Thank you voxya team, my complaint has been listened to after posted at Voxya.com and they reverted to solve my issue. Thanks for this support Voxya team!"
Rajiv Kinger
Related Complaints
EUREKA FORBES LIMITED - Failure to provide service after charging a subscription fee Closed
We bought a AMC subscription service which cost us roughly **** Rs. from the brand for Oct **** - ****. The brand in **** insisted that we install their app and book services through it only. On April **** when we tried to book the AMC service ...
Apr 10, 2024 by Steven Melwyn Quadros
EUREKA FORBES LIMITED - Complaint not been attented Closed
I have an Aquasure water purifier from Eureka Forbes, which is currently under a paid AMC valid My purifier stopped working on July and I raised a complain on the app following which the technician visited the same day and found that the m...
Oct 09, 2023 by BIJOE KOSHY
EUREKA FORBES LIMITED - Product under AMC not being repaired Closed
I have an Aquasure Crystal water purifier from Eureka Forbes, which is currently under a paid AMC valid until end of Oct ****. My purifier stopped working on **nd July and I raised a complain on the app on **rd following which the technician vi...
Aug 09, 2023 by Amar Kedia
EUREKA FORBES LIMITED - Service Closed
I have purchased robo floor cleaning machine * August **** it has worked for * months after that it is not working..I have given complaint via mail and called but till date there is no response from them....so I fed up with their re...
Aug 08, 2023 by J.suryaprakashrao
The company don't provide service engineer to install water purifier or return the product The company don't provide service engineer to install water purifier or return the product ...
Jan 09, 2023 by ashesh Nayak