EUREKA FORBES LIMITED
- Product under AMC not being repaired Closed
Amar Kedia filed this complaint against EUREKA FORBES LIMITED on Aug 09, 2023
Resolution Demanded:
Replaced
Damages
I have an Aquasure Crystal water purifier from Eureka Forbes, which is currently under a paid AMC valid until end of Oct ****. My purifier stopped working on **nd July and I raised a complain on the app on **rd following which the technician visited the same day and found that the machine was leaking internally. He said it will take *-* days for the faulty part to come but it's now close to ** days and I am still waiting for the part despite many follow ups.
Water purifier is a basic need in a country like ours and without it, there are several complications that can happen. I bought the AMC specifically to avoid hassles but despite that I am facing such issue. The company is least bothered to rectify this and instead asking me to buy a new machine against discount. How unethical?
Are you brand?
Are you Lawyer?
EUREKA FORBES LIMITED
Byju's
"I was unable to get in touch with anyone in Byjus nor with my counselor regarding my problem for 3 months. But Voxya team helped me solve my issue very soon. Thank you!"
Mamta D
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