Facebook Pixel Tracking

Ola Cab Mumbai - Charged twice for the same ride

Ekalavya Chaudhuri filed complaint against Ola Cab Mumbai on May 2, 2022

I have been charged twice by Ola for the same ride. I paid *** via PhonePe (which was first wrong itself because that was more money than initial charge shown to me on the app) on which the money got debited from my bank account, and I received the notification for the same via PhonePe. But the app continued to show 'Payment Pending' and the driver forced me to pay *** in cash.
Attached two receipts: first for the first payment and second for the second payment.

Share, let the world know

Complaint Status

Resolution Demanded:

Refund / Credit for purchase

Ola Cab Mumbai

9

Total Complaints

6

Total Resolved

66.67%

Consumer Satisfaction

Frustrated?

Thousands of customers like you have trusted Voxya to resolve their issues

- Preeti Anandan

I am very pleased with Voxya. They helped me resolve my issue without much hassle. Very impressed and satisfied.

- Preeti Anandan

- Sachin A Rosario

My two years of blood & sweat got valued finally with Voxya. I got a full refund with no hustle after they received notice.

- Sachin A Rosario

Are you facing
similar issue?

File a Complaint today and let our
experts help you in taking
legal action and getting resolution.

Get started free

Related Complaints

Pravin on Nov 10, 2022

Ola Cab Mumbai – Twice money paid for one tripClosed

I had paid twice the amount through UPI on **th Oct. Travelled from Mumbai to Pune. Travel details : CRN: **********. Request you to get my hard earn money.

Himanshu on Nov 8, 2022

Ola Cab Mumbai – charged extra money for no reasonClosed

Trip No ********** My journey was of ** Km when booked but due to some work I deboarded * km earlier And to my surprise I was Charged Rs *** extra for deboarding * km before destination selected. I filed seven co...

Sachin B on Oct 18, 2022

Ola Cab Mumbai – Cheating by Ola cabClosed

I have already paid the amount but now asking me to pay again. Ola has issue in their software but still they are not supporting me. Worst people with support. Ola is a shame , this cab can not compete with Uber.

Deepak Sharma on Oct 4, 2022

Ola Cab Mumbai – Cancelled Status even after riding and payingClosed

Booked a SUV from Mumbai Airport to Mumbai Port for * of us. This was official trip and I needed bill to take an reimbursement from my company. After reaching back, the ride shows cancelled. Even the Ola Support say...

Swati Jadhav on Apr 27, 2022

Ola Cab Mumbai – Fraudulent activity by ola cab driverClosed

I booked the ride from Kashi Nagar Bhayandar East to Godrej * Taj at the trees Vikroli. The route is shown in App By Andheri but as per my request, we choose the route by Thane. I reached my destination but the f...