Uber Eats India
- Charged a cancellation fee without delivering food Open
Anwesha Chakraborty filed this complaint against Uber Eats India on May 04, 2019
I placed an order from Uber Eats and one of the items was missing at the time of delivery. When I complained about it to the customer care, they simply refused to help me and cancelled the order without calling the restaurant. The delivery agent did not deliver the food. Now, they have added an outstanding charge of Rs *** on my Uber Eats account. They are charging me without delivering food. The customer support team is not providing proper justification. After repeated follow-ups, I am not getting any response from their end.
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Resolution Demanded:
Apology letter from company
Refund / Credit for purchase
Uber Eats India
Resolved
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Travolook
"Because of you guys I received my hard earned money. Thanks a lot Voxya team for helping me in getting a refund from Travolook."
Nasir Karim
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