Uber Eats India
- Charged a cancellation fee without delivering food Open
Anwesha Chakraborty filed this complaint against Uber Eats India on May 04, 2019
I placed an order from Uber Eats and one of the items was missing at the time of delivery. When I complained about it to the customer care, they simply refused to help me and cancelled the order without calling the restaurant. The delivery agent did not deliver the food. Now, they have added an outstanding charge of Rs *** on my Uber Eats account. They are charging me without delivering food. The customer support team is not providing proper justification. After repeated follow-ups, I am not getting any response from their end.
Are you brand?
Are you Lawyer?
Resolution Demanded:
Apology letter from company
Refund / Credit for purchase
Uber Eats India
Resolved
Frustrated? File a Complaint
Travolook
"Because of you guys I received my hard earned money. Thanks a lot Voxya team for helping me in getting a refund from Travolook."
Nasir Karim
Related Complaints
Uber Eats India - Different order delivered Closed
On **th afternoon they delivered me a different item of *** rs unlike what i ordrred. i called them but they refused to help. ...
Jan 15, 2020 by Ankur Khurana
Uber Eats India - Refund Closed
I not even said to cancel the order but they did and they deduct amount for that I am asking they talking badly and telling s you have to pay and delivery boy not even Text or call when they reach then how customer can know whether he reach or ...
Jan 10, 2020 by Iniya
Uber Eats India - Didn t receive the refund for the order Closed
I ordered food from MacD on **th Dec using Uber eats app. Restaurant cancelled my order. When I tried to speak with uber eats help they sent me below email: ...
Dec 28, 2019 by Amol Dashwant
Uber Eats India - Wrong pizza delivered Closed
I ordered ** inch pizza with regular crust and extra cheese. But delivered pizza was just * inch and there was no crust and extra cheese and quality of pizza was also worst....
Dec 14, 2019 by Mohammed afzal
Uber Eats India - Order not placed but double money got deducted Closed
I have ordered food from uber eats and when i click on place order the double money got deducted from my debit card and no single order placed Order section is showing blank Please refund my money...
Dec 07, 2019 by lakshay ahuja