Phone pe
- Cash back not given Open
Viswam Datta filed this complaint against Phone pe on Nov 07, 2018
Resolution Demanded:
Refund
I have purchased **gm of gold on *.**.** during Dhanteras promo period (**th Oct - *th Nov **) of Phone pe after thoroughly enquiring with their customer care, who have informed me that the **gm worth i.e ***** odd amount would be given as cash back on delivery of ** gm gold with in ** hrs of payment. With the above information and instructions I've purchased and deliver of ** gm gold( which is dispatched to my address as per available info) though it's been more than ** hrs I haven't received any cash back. When the same has been enquired with the customer care they simply say that your transaction is not applicable for the ***% cash back and they don't tell me why it's not applicable to my transaction and never they have told during my previous conversation (before purchase of gold) nor mentioned incondions their web site that the ***% cash back is only for some transactions. Hence I Request you to look in the matter as I would have not purchased gold online of they would have not told they would give ***%cash back please help us(* of my people) in getting ***%cash back(**gm gold worth value) . I've also got audio records of my conversation with Phone pe customer cares which will be provided as proof.
thank you
Are you brand?
Are you Lawyer?
Phone pe
Byjus
"Thank you so much to Voxya.com. Legal Notice really worked and Byjus had to refund my amount and cancel the loan. Thanks once again Voxya. "
Ramachal V
Related Complaints
Phone pe - My phone pe transaction matter Closed
This is to bring you your kind notice that i have done a transaction on ** th Nov.**** for payment of credit card bill. Details of it is as below... ICICI BANK Credit Card No. **** **** **** **** Name : PAWAN KUMAR GAUR Amount Transferred : ...
Dec 01, 2023 by Pradeep Ananda Dhande
Phone pe - Complaint about charges Closed
Phone pe says that he deliver speaker they say the agent of phone pe said that we charge only one rupeese if you complete ** transaction but after knowing truth they said that we charge *** for month this is fraud that happen with me the phone ...
Jul 14, 2023 by Akshat jain
Phone pe - Money deducted for challenging question but process not completed Closed
On * September at time **:**approx while challenging questions on NTA for NEET UG held on ** july ****, amount of ₹*** deducted from me but the process is not completed but transacation completed but i don't get refund of my amount ...
Sep 08, 2022 by Rohit fageria
Phone pe - Load money failed Closed
I have loaded money on dhani wallet via phone pe on *th May but it failed and till date I haven't received any refund. I have called many times and even tweeted the matter but till date no refund received...
May 24, 2022 by Baishali Burnwal