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Phone pe - Transaction failed still amount deducted ^Closed

I did Hdfc credit card payment on 19 December 2018 with transaction id- N1812191228377618697258 of Rs 5000. The transaction was failed still amount deducted from my account and still not refunded back in my account. ...

Mar 22, 2019 by Sukhwinder si gh

Phone pe - Account blocked by the company ^Open

I purchase a gold worth approx Rs. 36000 on Phonepe app but after sometime Phonepe team blocked my account. When I tried to contact their customer support executive they told me that your account gets blocked due to security reasons. So I reque...

Mar 19, 2019 by Gaurav kumar

Phone pe - Payment deducted from my account ^Open

Payment was deducted from Account. I have paid the amount to Sanju tea stall on 5th Feb. Till date Merchant didn't receive any amount. Co-ordinating with Phone pe from last one month they are still checking that merchant has received the paymen...

Mar 05, 2019 by Ankit Anand

Phone pe - Added fake bank account ^Open

PhonePe added a fake bank account in my application of an unknown person who does not belong to my contact list. Later it made a default bank account for transfer. So while receiving money from my friend I was unaware about all this setup is do...

Feb 27, 2019 by Sumit Patil

Phone pe - Information leak by the company ^Closed

Whenever I use phone pe app, fake calls start arriving me regarding my cards. They almost have all information of my card from card number to expiry date, that means phone pe app is leaking our information....

Feb 25, 2019 by Sunny bansal

Phone pe - Transaction failed but money deducted ^Open

I transfer money to some other's account. As the transaction was failed but still My money was deducted from my account. And not refunded yet. They asked me to refund in 1 day but still, it's pending. Please refund my money as soon as possible...

Feb 15, 2019 by Simarpreet kaur

Phone pe - Money not transfer ^Open

Maine apne account 20313647502 se paise dusre account 38179320221 mein transfer kiye lekin vo amount deliver nahi hua dusre account mein aur nahi mere paas vo paise refund ho kar mere acount mei aaye. ...

Feb 15, 2019 by SONU KUMAR SINGH

Phone pe - Gold price ^Open

The price of gold at the phone pe is more than 100 rupees, while the market is less than the same price is not the same. This is a kind of risk....

Feb 13, 2019 by surajpal singh

Phone pe - Amount refund ^Open

I booked a ticket via IRCTC and I do payment from Phone Pe but unfortunately ticket will not booked but amount had been deducted from my account I call to Phone Pe about 4 to 5 times but within last week but no any updates come from phone pe cu...

Feb 10, 2019 by Danish Ali

Phone pe - Amount did not credited ^Open

a person by name repudi subramanyam had sent me 4500 inr phone showing succsus with transaction id number P1902050939265951971052 and utr number 903618365821 but sbi statement was not showing any credited amount and my main account in phone wa...

Feb 07, 2019 by Suresh Kumar

Phone pe - 35000 rupee fraud using phone pe app even I did not register ^Closed

team, Someone doing fraud from my relatives two sbi account who is working in police department could you help us to identify as he never uses any UPI app for the transaction from his account and her wife account as well. I made complain phon...

Feb 07, 2019 by Rajesh Kumar

Phone pe - Caseback is not send ^Open

First this app show upto rs.1000 reward cash back on first bill pay of electricity. But after payment of bill there are no reward cash back. Please solve this issue...

Feb 04, 2019 by Munesh meena

Phone pe - Money not credited in my account ^Open

my friend sent me 2000 rupees using phonepe on 25 /01/2019 but money not credited in my account.in my mini statement it is showing that money got reverted but neither mh friend got that money nor me....

Feb 02, 2019 by GANGESH TRIPATHI

Phone pe - Payment under process for 14 hours ^Open

I made a bill payment of Rs2644 on phone pe app, the amount was deducted from my account, but the payment with phone app is still under process, no refunds and no payment confirmation were made by phone pe. I tried to get to the customer suppor...

Feb 02, 2019 by Chetan Chauhan

Phone pe - Money reversal done ^Open

There was a transaction made of 4500 with my registered phonepe number on Jan 27th 2019 from 9739223008 to 9844900907. But, the transaction (Trans I'd P1901270843485651266182) got failed and my money was deducted from my account. Later on I con...

Feb 01, 2019 by Bharath Kumar N

Phone pe - Payment not Received ^Closed

Last month i made a three payments to the client with the help of Phonepay. Still the client not received the payments ,Even no proper help by Phonepe. ...

Jan 29, 2019 by SumitBadha

Phone pe - Non credit of transferred amount from phone pe ^Open

Amount transferred on 9.01.2019 my account amount was debited but in receipent account balance was not credited yet we raised lot of compliments still the issue is not resolved Approched the bank also bank also note responding properly....

Jan 28, 2019 by Gopi Kumar

Phone pe - Issue with transaction ^Open

My transaction is pending from 4 days mujhe koi solution nhi Mila abhi tk ...

Jan 26, 2019 by Jyoti

Phone pe - Deducted double money ^Open

My friend had send me 2000 rupees in phonepe app the transaction has failed the money has credited in my account and due to transaction failed the money should debit once but it debited twice and deducted 2000 and 2000 total 4000 by this my acc...

Jan 26, 2019 by SURAMPALLY PUSHPAK

Phone pe - Payment issues ^Open

Dear sir, I made a transaction through phone pe on dated 27/12/2018. It shows transaction successful.But receiver did not get any money. I attached the relevant documents along with this. Please solve my problem as soon as possible. Thank y...

Jan 15, 2019 by Sayantan Dasi

Phone pe - Not able to withdraw my balance into bank account ^Open

Hi, Yesterday I have transferred rupee 5118 into phone pe wallet . Since I am a old customer of phone pe so I thought the money would be save in the wallet and later I can transfer the money into my bank account. I have provided my pan card ...

Jan 10, 2019 by Umesh Chandra ghansyala

Phone pe - Money transferred on a wrong ifsci code ^Closed

Did a transaction of 20000... but was done on a wrong ifsci code by mistake , hence got the pending status... on querying I noticed the mistake and messaged the customer care people about it and to process the refund... Did the 2nd transaction...

Jan 08, 2019 by Dushyant khosla

Phone pe - Refund not given ^Open

They have been doing postponing the issue from the 17 December 2018 to till date( approxly 20 days) they are saying to wait for 1 day, 2 days ,3 days and when I am trying to reach them Senior Supervisor of Phone pe Mr.Dishanth had cut my call ...

Jan 04, 2019 by JAGADISH

Phone pe - Money deducted but ticket not booked ^Open

i tried to book a ticket on redbus and payment through phone pe the amount was deducted but ticket was booked by redbus i raised a ticket against that n it was said by 22 nd dec issue will resolved but after 22nd they said 27 th and its be...

Dec 27, 2018 by PILLI PRANEETH

Phone pe - Money transfered and money debited from my account but not credited to recipient account ^Open

Transferred money from account to another account money debited from my account but not credited to my account...

Dec 22, 2018 by Rapur Hem Kumar Reddy

Phone pe - Amount has not refunded for failed transaction ^Open

I have done a transaction of Rs.300 at near gas filling station on 19th November and the transaction failed. When I have asked for the amount to refund they are saying the amount has not added in their account. So I asked where amount has gone....

Dec 14, 2018 by Basetti Madhu

Phone pe - The cashback offer which i had done completed with my referal link to my friend... The phone pe said ^Open

I have referal a link of phone pe to my friend through email apraskar1212@gmail.com... After my friend install that link in front of me and doing his 1st money transfer the phone pe app doesnt send me cashback of 100rs according to their offer ...

Dec 10, 2018 by Ajay Raskar

Phone pe - Money not refunded ^Open

Money which I have sent not yet credited to the recipient but amount has deducted of ₹500 (2times)...

Dec 09, 2018 by Mahalakshmi M

Phone pe - UPI transaction fails (through PhonePe app) but the amount gets debited from the account ^Open

UPI transaction failed (through PhonePe app) but the amount gets debited from the account. Now the phone pe support is saying that they verified with bank and there is no issue with transaction....

Dec 08, 2018 by Sai Ram Somanaboina

Phone pe - Money deducted ^Closed

My phonepe wallet has been deactivated by mistake.my all wallet money has not recieved....

Dec 04, 2018 by Om parkash bishnoi

Phone pe - Gift card code not delivered ^Open

I was purchased a gift card code and purchased was successful.the company was say the code will delivered in 24hours but till 36 hours over and i get nothing.plz help me...

Dec 04, 2018 by Avishek ganguly

Phone pe - My money was not got refunded. ^Open

I have made a payment through PhonePe app to KFC outlet. My money got deducted but merchant didn't receive it. So I put a query immediately in phonePe section. Its been two months since then and I am still asking for my money back through their...

Dec 03, 2018 by Arun Kumar

Phone pe - Not refunded ^Open

My transaction get fail by using debit card but my balance had been dedected...

Nov 29, 2018 by Atul Kumar Verma

Phone pe - Money not Credited to Bank Account ^Closed

My friend sent me 5000 rs through PhonePe and it show transaction is completed but the amount is yet not credited to my account. I checked with the bank and there is still no credit to my account. The transaction was done through UPI and on 5/...

Nov 11, 2018 by Het Hiteshbhai Jodhani

Phone pe - Cash back not given ^Open

I have purchased 10gm of gold on 4.11.18 during Dhanteras promo period (29th Oct - 5th Nov 18) of Phone pe after thoroughly enquiring with their customer care, who have informed me that the 10gm worth i.e 33000 odd amount would be given as cas...

Nov 07, 2018 by Viswam Datta

Phone pe - Money debited but transaction unsuccessful ^Open

I made a transfer of money through phone pe, money got debited and transaction got failed. They are asking me to wait for 7 days to return my money. They have been doing this for me since 3 months and this was 7th or 8th time they are repeating...

Nov 05, 2018 by G Rohith

Phone pe - Refund not received of unsuccessful transaction ^Closed

2 days back, on 10th of october 2018 at 9:09 pm i placed an order at Mc D online app of rs 440 and tried to pay through phone pe. At first at 9.06 pm the transaction got cancelled and 2nd time at 9.09 pm the payment was successful (i also got r...

Oct 13, 2018 by Tushar Sangal

Phone pe - Cashback related issue on phonepe ^Open

I purchased gold from phonepe. At the time of purchase there was an offer of 5% cashback on purchase of gold of rs 200 or above. I purchased gold of rs 341 and when I was about to complete my payment I even show a information which said that I ...

Sep 11, 2018 by KUNAL

Phone pe - Phone pe application ^Closed

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Aug 24, 2018 by Nityush singh

Phone pe - Electricity bill not paid ^Open

I paid my electricity bill through phone pe on 10 August 2018 at 11:23 A.M. It's been 2 days and it's still pending. I contacted phone pe support several times and they stated to wait till 12 August. Every time I contacted phone pe support they...

Aug 12, 2018 by Pritam Kumar Sahu

Phone pe - Money not refund ^Closed

I recharged for my jio network on 30th July.it was failed. And my got debited.. until now I did not get my money back...

Aug 08, 2018 by Lohith

Phone pe - Transaction was successful through phonepe but it was not received by Jabong . ^Open

I bought a shoe from Jabong of rs . 4230.58. I paid the amount through phone pe and the transaction was successful but it was not received by Jabong . I have talked to them too many times but didn’t give the information about my money . They ...

May 22, 2018 by ANKIT LAKRA

Phone pe - Proper reply not received ^Open

Initially while I complained for cashback, cs team said I am eligible for cashback, later they started saying am not eligible for cashback. When I asked for T&C they aren't providing proper reply, they simply copy pasting previous answer,with ...

Apr 28, 2018 by Bhanu Kishore

Phone pe - Cashback not received for upi transaction for recharge jio rs399 on 6th march 2018 ^Closed

I have not yet received rs 90 as cashback for using upi transaction for recharge jio rs399 on 6th march 2018...

Mar 27, 2018 by NITIN

Phone pe - Cashback not received for upi transaction for recharge jio rs399 on 6th march 2018 ^Closed

I have not yet received rs 90 as cashback for using upi transaction for recharge jio rs399 on 6th march 2018....

Mar 27, 2018 by NITIN

Phone pe - Cashback not received for upi transaction for recharge jio rs399 on 6th march 2018 ^Closed

I have not yet received rs 90 as cashback for using upi transaction for recharge jio rs399 on 6th march 2018. I have initiated recharge as per terms and conditions of the offer. Credit it immediately. With reference to the reply from phone pe ...

Mar 27, 2018 by NITIN

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