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Phone pe (21/72)

72 Total Complaints
21 Total Resolved
29.17% Consumer Satisfaction

If you are searching for Phone pe Review on internet then you have reached the right place. You can read the full Phone pe Reviews here. Get answer to questions like if Phone pe is real or fake? Phone pe is legit or scam? if Phone pe is safe? All Phone pe reviews are written by actual consumers based on their experience and they provide useful details about the brand. Voxya encourages you to write reviews, feedback and post complaints for Phone pe so that it help others to make wise decisions. The Consumer satisfaction score of Phone pe is 29.17% because out of 72 consumer complaints, only 21 are resolved.

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Phone pe - My amount got debited and it is showing successful transaction but the money didn t got received by Closed

I sent *** rupees in to a nearby grocery store but it is not received by him and I have to pay it again..for evidence u can check his bank details but I have sent it and it is successful...

Nov 09, 2020 by Abhishek Nayak

Phone pe - Amount deducted but amount not credited to wallet of HDFC fastag Open

I have done transaction of rupees ***/- through phone pe app on date ** september **** at **.** pm but when I check my wallet balance no any amount credited to wallet of fastag account. My transaction id is P**********************....

Nov 04, 2020 by Harshal

Phone pe - Amount credited to wrong bank account Open

I tarsferred some of Rs***** to wrong bank account through phone pe on *th octomber **** at *:**PM,credited to this wrong account Account number :********** Ifsc code :KKBK******* transaction id:P************************ UTR:************ ...

Oct 07, 2020 by Nithin A

Phone pe - Money deducted but not received to receiver bank Open

Hello, i have made the immediate payment of rs.**** due to one of the loan application. But due to PhonePe my balance has been deducted but not credited to receiver bank account. I got overdue and late fee added to my loan account. My time and ...

Feb 20, 2020 by Ravikanth Choudarpelli

Phone pe - Amount deducted but not succesful or refunded Closed

amount deducted from my bank but not refunded or succesful from 2days...

Feb 05, 2020 by Budupula Dharmendra

Phone pe - My money bebitted but other not revived money Closed

My money is bebbited but not revived money...

Jan 04, 2020 by Kanchan kumar Singh

Phone pe - Amount deducted for failed transaction but not received back Open

I tried to transfer money through UPI on PhonePe app on **/**/****. The amount was *****Rs. The transaction was failed but my amount was deducted instantly. However till today I have not received my refund, neither the money is transferred to o...

Dec 28, 2019 by Harshvardhan Bhoite

Phone pe - File a complaint against phonepe Open

I want to register complaint as I did the transaction of RS.***** from my State Bank of India account to Jammu and Kashmir bank Jandrah branch. through Phonepe On *th June ****(Transaction ID - P**********************)after the transaction the ...

Dec 21, 2019 by Disha mane

Phone pe - Customer Care center Closed

Customer Care center **********==**********...

Dec 14, 2019 by Customer Care center

Phone pe - Transaction failed by Phonepe Closed

Phone pay amount transaction failed not in bank account credit ...

Nov 14, 2019 by Rushikesh Devidas Adhane

Phone pe - Fraud transaction Closed

Today **.** pm I received a call from ********** this number.. A person is saying that he spoke behalf of sbi and want card number and aadhaar number. My father was very old.. He didn't know about online fraud. He shared details but not share o...

Oct 14, 2019 by Om prakash mishra

Phone pe - I got a call from this no Open

Got a call from this no. ********** , he asked to put Phone pe UPI and * digits account no. in google sheet. and then transaction of ***** rs got deducted from my account * times ...

Oct 12, 2019 by Ankit Mishra

Phone pe - Amount not credited to Receivers ac Open

On *-oct-**** SBI Sender (occasionally sends/receives) sent rs ****/- to my Axis ac via "Phone-pe". Both Sender Bank and Receiver Bank confirmed about Debited status and Credited Status. Phone pe Support Stating that amount credited. I have sta...

Oct 09, 2019 by Tapan Nayak

Phone pe - Fraud Transaction For Electricity bill Open

Here I am attaching two transaction screenshot, which are done for same electricity bill/connection, I need to get refund on my last transaction which is of amount Rs. ****/- This is completely embracing for me to say that phone is doing fra...

Sep 18, 2019 by Amit Kumar Singh

Phone pe - Phone pe deduct money from my account Open

Hello, sir / mam myself mayuri. I try to * time pay electricity bill MSEDC online from phone pe. phone pe deduct money from my account. but it is not paid. After raising tickets it takes *days to resolve my issue but not refund me. Please I nee...

Sep 16, 2019 by madhuri naresh kolhe

Phone pe - Refund of rupees 800 for false transaction Open

There took place a wrong transaction of rupees *** via phone pe application for Google play instead of Google pay. So my bank and the Google side people had suggested that it can only be refunded and transaction could be cancelled from retailer...

Aug 07, 2019 by Sowmya M

Phone pe - Money not recived Open

hello sir/maam myself prabhat kumar nayak and i am from bhubaneswar my friend sent me money rom phone pe on *rd of august on morning *.** am rs *** but didn't received money or money was not credited to my account so what is the problem in it. ...

Aug 05, 2019 by Prabhat Kumar Nayak

Phone pe - Money refund from my bank Open

I try to book a ticket in IRCTC. Phonepe deduct money from my account but it is not paid to IRCTC. After raising tickets it takes * days to resolve my issue. Please I need support to lodge a complaint in consumer forum...

Aug 04, 2019 by ALTHAF RAHAMAN SHAIK

Phone pe - Fraud in the name of cashback Closed

Today **/**/****) I got a call from +************. that person told me that he is calling from phone pe and that I have received a cashback of INR. ****.**. He sent me a link from mobikwikaddmoney@hdfcbank and I followed his instruction to get ...

Jul 31, 2019 by Yasmin Sultana

Phone pe - I paid zee5 subscription using Google pay. And the money is reduced but not recharged. Open

I was given the option of choosing google pay, debut n other few options to recharge. I chose google pay and under that phone pe. And, I tried recharging thrice and, twice it failed and it didn't show any notifications about the payment being...

Jul 30, 2019 by Kruthi

Phone pe - My money is decucted my account Open

Good evening sir/madam ..... **/**/**** ... evening *:** pm ..I'm transferring *,***rs money to my friend bank through phone pe .. amount is deducted my account ..but I'm not received my friend account .... showing display pending .... I'm aski...

Jul 29, 2019 by A Sandeep Reddy

Phone pe - Payment not made to biller by phone pe Open

I paid my credit bill of **** through phone pe on ** Jul **. The transaction was shown successful vide transaction ID N**********************. The amount is not paid to the biller Kotak Bank against my credit card till date....

Jul 20, 2019 by Jeet Singh Verma

Phone pe - My 3 refounds still not credit in my bank account Open

I had booked * railway ticket by help of phone pe and after cancelled also. After cancelled irctc refound my * cancelled ticket money but still now it doesnt credit in my acount and when i call to phone pe customer care they give me wrong infor...

Jul 10, 2019 by Chandan kumar nayak

Phone pe - Amount not reflecting in phonepe wallet Open

I had transferred **k to another account. Transaction failed but amount got deducted from phonepe wallet. I raised the ticket but unsatisfied response. SBI also not taking any responsibility of amount deduction....

Jul 02, 2019 by Santosh Langhe

Phone pe - Amount debited from my account but not credited in another account Open

Hello sir, I am Vishal mane having an account with State Bank of India (Protected) at nahur branch. I want to register complaint as I did the transaction of RS.***** from my State Bank of India account to Jammu and Kashmir bank through Phonep...

Jun 24, 2019 by Disha mane

Phone pe - Transaction successfully but not credited to second person Closed

I am Pratik I transferred amount of *** to phone pe upI user but amount is not credited but status shows transaction is successful. I linked PNB account to phone pe and receiver links Yes bank to phone pe account . The incident happens in **/**...

Jun 19, 2019 by Pratik mehta

Phone pe - Transaction failed still amount deducted Closed

I did Hdfc credit card payment on ** December **** with transaction id- N********************** of Rs ****. The transaction was failed still amount deducted from my account and still not refunded back in my account. ...

Mar 22, 2019 by Sukhwinder si gh

Phone pe - Account blocked by the company Open

I purchase a gold worth approx Rs. ***** on Phonepe app but after sometime Phonepe team blocked my account. When I tried to contact their customer support executive they told me that your account gets blocked due to security reasons. So I reque...

Mar 19, 2019 by Gaurav kumar

Phone pe - Payment deducted from my account Open

Payment was deducted from Account. I have paid the amount to Sanju tea stall on *th Feb. Till date Merchant didn't receive any amount. Co-ordinating with Phone pe from last one month they are still checking that merchant has received the paymen...

Mar 05, 2019 by Ankit Anand

Phone pe - Added fake bank account Open

PhonePe added a fake bank account in my application of an unknown person who does not belong to my contact list. Later it made a default bank account for transfer. So while receiving money from my friend I was unaware about all this setup is do...

Feb 27, 2019 by Sumit Patil

Phone pe - Information leak by the company Closed

Whenever I use phone pe app, fake calls start arriving me regarding my cards. They almost have all information of my card from card number to expiry date, that means phone pe app is leaking our information....

Feb 25, 2019 by Sunny bansal

Phone pe - Transaction failed but money deducted Open

I transfer money to some other's account. As the transaction was failed but still My money was deducted from my account. And not refunded yet. They asked me to refund in * day but still, it's pending. Please refund my money as soon as possible...

Feb 15, 2019 by Simarpreet kaur

Phone pe - Money not transfer Open

Maine apne account *********** se paise dusre account *********** mein transfer kiye lekin vo amount deliver nahi hua dusre account mein aur nahi mere paas vo paise refund ho kar mere acount mei aaye. ...

Feb 15, 2019 by SONU KUMAR SINGH

Phone pe - Gold price Open

The price of gold at the phone pe is more than *** rupees, while the market is less than the same price is not the same. This is a kind of risk....

Feb 13, 2019 by surajpal singh

Phone pe - Amount refund Open

I booked a ticket via IRCTC and I do payment from Phone Pe but unfortunately ticket will not booked but amount had been deducted from my account I call to Phone Pe about * to * times but within last week but no any updates come from phone pe cu...

Feb 10, 2019 by Danish Ali

Phone pe - Amount did not credited Open

a person by name repudi subramanyam had sent me **** inr phone showing succsus with transaction id number P********************** and utr number ************ but sbi statement was not showing any credited amount and my main account in phone wa...

Feb 07, 2019 by Suresh Kumar

Phone pe - 35000 rupee fraud using phone pe app even I did not register Closed

team, Someone doing fraud from my relatives two sbi account who is working in police department could you help us to identify as he never uses any UPI app for the transaction from his account and her wife account as well. I made complain phon...

Feb 07, 2019 by Rajesh Kumar

Phone pe - Caseback is not send Open

First this app show upto rs.**** reward cash back on first bill pay of electricity. But after payment of bill there are no reward cash back. Please solve this issue...

Feb 04, 2019 by Munesh meena

Phone pe - Money not credited in my account Open

my friend sent me **** rupees using phonepe on ** /**/**** but money not credited in my account.in my mini statement it is showing that money got reverted but neither mh friend got that money nor me....

Feb 02, 2019 by GANGESH TRIPATHI

Phone pe - Payment under process for 14 hours Open

I made a bill payment of Rs**** on phone pe app, the amount was deducted from my account, but the payment with phone app is still under process, no refunds and no payment confirmation were made by phone pe. I tried to get to the customer suppor...

Feb 02, 2019 by Chetan Chauhan

Phone pe - Money reversal done Open

There was a transaction made of **** with my registered phonepe number on Jan **th **** from ********** to **********. But, the transaction (Trans I'd P**********************) got failed and my money was deducted from my account. Later on I con...

Feb 01, 2019 by Bharath Kumar N

Phone pe - Payment not Received Closed

Last month i made a three payments to the client with the help of Phonepay. Still the client not received the payments ,Even no proper help by Phonepe. ...

Jan 29, 2019 by SumitBadha

Phone pe - Non credit of transferred amount from phone pe Open

Amount transferred on *.**.**** my account amount was debited but in receipent account balance was not credited yet we raised lot of compliments still the issue is not resolved Approched the bank also bank also note responding properly....

Jan 28, 2019 by Gopi Kumar

Phone pe - Issue with transaction Open

My transaction is pending from * days mujhe koi solution nhi Mila abhi tk ...

Jan 26, 2019 by Jyoti

Phone pe - Deducted double money Open

My friend had send me **** rupees in phonepe app the transaction has failed the money has credited in my account and due to transaction failed the money should debit once but it debited twice and deducted **** and **** total **** by this my acc...

Jan 26, 2019 by SURAMPALLY PUSHPAK

Phone pe - Payment issues Open

Dear sir, I made a transaction through phone pe on dated **/**/****. It shows transaction successful.But receiver did not get any money. I attached the relevant documents along with this. Please solve my problem as soon as possible. Thank y...

Jan 15, 2019 by Sayantan Dasi

Phone pe - Not able to withdraw my balance into bank account Open

Hi, Yesterday I have transferred rupee **** into phone pe wallet . Since I am a old customer of phone pe so I thought the money would be save in the wallet and later I can transfer the money into my bank account. I have provided my pan card ...

Jan 10, 2019 by Umesh Chandra ghansyala

Phone pe - Money transferred on a wrong ifsci code Closed

Did a transaction of *****... but was done on a wrong ifsci code by mistake , hence got the pending status... on querying I noticed the mistake and messaged the customer care people about it and to process the refund... Did the *nd transaction...

Jan 08, 2019 by Dushyant khosla

Phone pe - Refund not given Open

They have been doing postponing the issue from the ** December **** to till date( approxly ** days) they are saying to wait for * day, * days ,* days and when I am trying to reach them Senior Supervisor of Phone pe Mr.Dishanth had cut my call ...

Jan 04, 2019 by JAGADISH

Phone pe - Money deducted but ticket not booked Open

i tried to book a ticket on redbus and payment through phone pe the amount was deducted but ticket was booked by redbus i raised a ticket against that n it was said by ** nd dec issue will resolved but after **nd they said ** th and its be...

Dec 27, 2018 by PILLI PRANEETH

Phone pe - Money transfered and money debited from my account but not credited to recipient account Open

Transferred money from account to another account money debited from my account but not credited to my account...

Dec 22, 2018 by Rapur Hem Kumar Reddy

Phone pe - Amount has not refunded for failed transaction Open

I have done a transaction of Rs.*** at near gas filling station on **th November and the transaction failed. When I have asked for the amount to refund they are saying the amount has not added in their account. So I asked where amount has gone....

Dec 14, 2018 by Basetti Madhu

Phone pe - The cashback offer which i had done completed with my referal link to my friend... The phone pe said Open

I have referal a link of phone pe to my friend through email apraskar****@gmail.com... After my friend install that link in front of me and doing his *st money transfer the phone pe app doesnt send me cashback of ***rs according to their offer ...

Dec 10, 2018 by Ajay Raskar

Phone pe - Money not refunded Open

Money which I have sent not yet credited to the recipient but amount has deducted of ₹*** (*times)...

Dec 09, 2018 by Mahalakshmi M

Phone pe - UPI transaction fails (through PhonePe app) but the amount gets debited from the account Open

UPI transaction failed (through PhonePe app) but the amount gets debited from the account. Now the phone pe support is saying that they verified with bank and there is no issue with transaction....

Dec 08, 2018 by Sai Ram Somanaboina

Phone pe - Money deducted Closed

My phonepe wallet has been deactivated by mistake.my all wallet money has not recieved....

Dec 04, 2018 by Om parkash bishnoi

Phone pe - Gift card code not delivered Open

I was purchased a gift card code and purchased was successful.the company was say the code will delivered in **hours but till ** hours over and i get nothing.plz help me...

Dec 04, 2018 by Avishek ganguly

Phone pe - My money was not got refunded. Open

I have made a payment through PhonePe app to KFC outlet. My money got deducted but merchant didn't receive it. So I put a query immediately in phonePe section. Its been two months since then and I am still asking for my money back through their...

Dec 03, 2018 by Arun Kumar

Phone pe - Not refunded Open

My transaction get fail by using debit card but my balance had been dedected...

Nov 29, 2018 by Atul Kumar Verma

Phone pe - Money not Credited to Bank Account Closed

My friend sent me **** rs through PhonePe and it show transaction is completed but the amount is yet not credited to my account. I checked with the bank and there is still no credit to my account. The transaction was done through UPI and on */...

Nov 11, 2018 by Het Hiteshbhai Jodhani

Phone pe - Cash back not given Open

I have purchased **gm of gold on *.**.** during Dhanteras promo period (**th Oct - *th Nov **) of Phone pe after thoroughly enquiring with their customer care, who have informed me that the **gm worth i.e ***** odd amount would be given as cas...

Nov 07, 2018 by Viswam Datta

Phone pe - Money debited but transaction unsuccessful Open

I made a transfer of money through phone pe, money got debited and transaction got failed. They are asking me to wait for * days to return my money. They have been doing this for me since * months and this was *th or *th time they are repeating...

Nov 05, 2018 by G Rohith

Phone pe - Refund not received of unsuccessful transaction Closed

* days back, on **th of october **** at *:** pm i placed an order at Mc D online app of rs *** and tried to pay through phone pe. At first at *.** pm the transaction got cancelled and *nd time at *.** pm the payment was successful (i also got r...

Oct 13, 2018 by Tushar Sangal

Phone pe - Cashback related issue on phonepe Open

I purchased gold from phonepe. At the time of purchase there was an offer of *% cashback on purchase of gold of rs *** or above. I purchased gold of rs *** and when I was about to complete my payment I even show a information which said that I ...

Sep 11, 2018 by KUNAL

Phone pe - Phone pe application Closed

...

Aug 24, 2018 by Nityush singh

Phone pe - Electricity bill not paid Open

I paid my electricity bill through phone pe on ** August **** at **:** A.M. It's been * days and it's still pending. I contacted phone pe support several times and they stated to wait till ** August. Every time I contacted phone pe support they...

Aug 12, 2018 by Pritam Kumar Sahu

Phone pe - Money not refund Closed

I recharged for my jio network on **th July.it was failed. And my got debited.. until now I did not get my money back...

Aug 08, 2018 by Lohith

Phone pe - Transaction was successful through phonepe but it was not received by Jabong . Open

I bought a shoe from Jabong of rs . ****.**. I paid the amount through phone pe and the transaction was successful but it was not received by Jabong . I have talked to them too many times but didn’t give the information about my money . They ...

May 22, 2018 by ANKIT LAKRA

Phone pe - Proper reply not received Open

Initially while I complained for cashback, cs team said I am eligible for cashback, later they started saying am not eligible for cashback. When I asked for T&C they aren't providing proper reply, they simply copy pasting previous answer,with ...

Apr 28, 2018 by Bhanu Kishore

Phone pe - Cashback not received for upi transaction for recharge jio rs399 on 6th march 2018 Closed

I have not yet received rs ** as cashback for using upi transaction for recharge jio rs*** on *th march ****...

Mar 27, 2018 by NITIN

Phone pe - Cashback not received for upi transaction for recharge jio rs399 on 6th march 2018 Closed

I have not yet received rs ** as cashback for using upi transaction for recharge jio rs*** on *th march ****....

Mar 27, 2018 by NITIN

Phone pe - Cashback not received for upi transaction for recharge jio rs399 on 6th march 2018 Closed

I have not yet received rs ** as cashback for using upi transaction for recharge jio rs*** on *th march ****. I have initiated recharge as per terms and conditions of the offer. Credit it immediately. With reference to the reply from phone pe ...

Mar 27, 2018 by NITIN

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