BASS CO
- Car sale Closed
VIJAYALAKSHMI filed this complaint against BASS CO on Dec 01, 2023
Dear Sir,
Good Morning,
I am Vijayalakshmi Ramaswamy , myself and my husband Mr.E.M.Ponraj purchased used car
Hyundai i** with number plate TN ** BW**** , this car was purchased on ** Sep **** through used car showroom "BASS & CO" located in No.*, Masthanpatti, Near Pandikovil Toll Gate, Madurai ******. the delivery receipt is attached for your reference.
While we purchased the car the proprietor's of BASS & CO promised to regsiter a purchased car in my husband's name , this registration would be done by them within **days from the date of purchase.
We trusted their words and paid the full amount to BASS & CO, The car was given to us.
However, after collecting the money, BASS & CO never responded to our call, they kept giving some excuses statin "RTO office is in strike, a new GO is passed so that car registration cannot be done" etc, they continuously gave us only excuses , this is happening from ** Sep ****, that is more than * months and they never responded to our call or queries and they never answered to us.
Nowadays when we call them regarding the name transfer, they start avoiding our phone calls and they do not respond back.
Further, when we investigated the car condition through many workshop's we understood that the *.*lkhs which we paid for this car is very much higher and the car is not in good condition.
Myself and my husband as customers had been cheated by BASS & CO for giving us a scrap car with much higher price and more importantly we cannot drive the car on the road because the name transfer is not done and they are reluctant to transfer the name.
On conclusion, we had been cheated by BASS & CO , they took our money and cheated us with a car that belongs to someone else, BASS & CO has cheated by giving us a car which belongs to some other owner and the owner refuses to transfer the car in our name, finally they took our money and cheated us with a car that does not belong to them
when we asked for the money , they said we cannot give your money , do whatever you want to do , money belongs to us and car belongs to us, this means they took the money and cheated us.
Moreover, we are NRIs and not able to reach them in Madurai so they are taking advantage of our situation and cheating us.
Kindly help us to get our money back or register the car in our name, we do not know how to handle this situation or this kind of fraudulent situation , we do not get any response from BASS & CO and we are helpless.
Kindly help us in getting our rights and our money back.
Thanks
Vijayalakshmi
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Resolution Demanded:
Refund / Credit for purchase
Damages for loss and agony
BASS CO
Resolved
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