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Ronald Raj George filed complaint against Paytmmall.com on Aug 23, 2018
Hi,
First of all i need to say that iam a regular customer of paytm mall and i have never faced these kind of difficulties yet. But now iam feeling very bad about the service that the firm is providing to the customers. I can’t even contact their helpine numbers( which they are claiming ****).Then i had send a mail and i didn’t get any response from them.
My problem is that my recent order (Order id: ********** & ) .The order reached my hometown on ** August (by tracking) and due to heavy flood in kerala,paytmmall already informed the delay in delivering the item for * days. Now its all over and ok ,i tried to collect the item and now the status is that the order is cancelled by the client(paytmmall).
I was waiting for more than ** days and the order payment is already done.And now without informing me any reason they have made refund for the order and cancelled it. I lost my valuable time and i consider my time value of money.I need this problem to be solved with proper satisfaction.
I am very pleased with Voxya. They helped me resolve my issue without much hassle. Very impressed and satisfied.
- Preeti Anandan
My two years of blood & sweat got valued finally with Voxya. I got a full refund with no hustle after they received notice.
- Sachin A Rosario
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