- Cancellation of order Closed
I want to bring your attention that i had purchased online classes with TAB for class ** CBSE.
TAB was delivered to me on **th May ****. Since classes were not good, we intimated on **th June **** about the cancellation of order via E-mail on your cancellation ID.
I send series of reminder E-mails and made calls date wise E-mails communication given below and screen shot of E-mail also enclosed for their reference.
Now their representative is saying that since you have not told mentor about cancellation over the phone we are unable to cancel the order.
On their website also it is asked to send E-mail on cancellation ID with in ** days which is i did & even i have send reminder well with in time.
Extract from web site
"A Refund Request will be deemed valid only if it is made through an email to firstname.lastname@example.org or by calling us on +**-********** within ** days from delivery"
I am surprised to see such kind of unprofessionalism in their organisation and lame excuses given by person for non cancellation.
I think some mis management going on in their organisation or their organisation is cheating the customers by giving false excuses.
Are you brand?
Are you Lawyer?
Refund / Credit for purchase
"I had issues with a refund from Yatra. Then I registered my complaint at Voxya and within few weeks I got my refund without contacting Yatra again."
Extra EMI deduction than actual EMI...
Sep 16, 2022 by Rahul
Customer care dont have reply any cancellation from my mail and not pick up my Registered Mobile Number **********...
May 25, 2022 by Reyansh N patel
Byju s - Refund my advance Closed
I had raised a cancellation mail one and half month earlier but no response received from Byju's side. Please do the needful. Chetan yadav ********** Jituemail@example.com ...
May 19, 2022 by Chetan yadav
Byju s - Refund the mony Closed
I have purchase online course from byju for my two kids, they provided tap for course. But After * month tab was not working due to some software issue. I talked to byju and they suggested to show it in Lenovo service centre. But it was not in ...
May 05, 2022 by Pashupati nath Rawat
EMI started early than the said time,when raised concern no team bothered to come back..When spoke to the mentor seriously today ..They started cancelling our subscription itself and informed later. So they r least bothered about my concerns/St...
Dec 16, 2021 by Jayavel GS