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Kotak Mahindra Bank Credit card - Broken promises

Kiran Kumar Gk filed complaint against Kotak Mahindra Bank Credit card on Jul 13, 2020

Due to some Covid** lock down I miss to made maximum payment
I do pay minimum amount
After this I ll get Statment **th April bank will charge heavy Intrest and GST

After this I ll send mail to bank
They do promise me pay full balance amount we refund that Intrest charges

I believe that pepole mail and made the full payment
But till now no any response from Bank
I am calling them not giving proper response

Please give me justice from this Kotak bank credit card ,
this is my first time late payment

I am paying balance every time on time
Covid ** lock down I miss this time only



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Complaint Status

Resolution Demanded:

Apology letter from company

Refund / Credit for purchase

Kotak Mahindra Bank Credit card

10

Total Complaints

6

Total Resolved

60.00%

Consumer Satisfaction

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