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Akash Kumar filed complaint against Nice Maple on Jul 20, 2023
Ordered Dining table - https://www.nicemaple.com/collections/*-seater-dining-set/products/texo-luxury-*-seater-dining-table-in-beige on *th Feb and after that when it got delivered, they have given faulty product and their top marble was broken. I've called them multiple times and sent email but they are just delaying the matter and on phone they keep on harassing me like now its not available and you have to wait and we cannot go for replacement They are stating reason that marble top is not available and they are checking with some local vendors as i have ordered online and it came from Gurugram and now they dont want to send to Bangalore where it got delivered. When we go and check site, same dining table is available to order to Bangalore (how come is this possible they they dont have marble top available but someone can easily order the entire set again) They are misleading and i want complete refund along with compensation and apology.
I am very pleased with Voxya. They helped me resolve my issue without much hassle. Very impressed and satisfied.
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My two years of blood & sweat got valued finally with Voxya. I got a full refund with no hustle after they received notice.
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