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Hero Motocorp Limited - Brand new Hero Passion Pro is not in good condition Delivered a defect bike

GANESH KUMAR filed complaint against Hero Motocorp Limited on Nov 16, 2021

I have recently purchased Hero Passion Pro from Sri Kalyan Venkateswara Motors Vandalur, Chennai. I am not happy with this purchase from Day *.From day *, vehicle is not Ok, engine is keep getting off while driving.. given to service in the same center.. but didnt get proper response or good service from them.. pls do let me know what can be done.. i thought of to sell this bike now.. else i dunno what to do.. its total waste of my money time and everything,,,

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Complaint Status

Resolution Demanded:

Refund / Credit for purchase

Replace / Fix problem

Damages for loss and agony

Hero Motocorp Limited

14

Total Complaints

7

Total Resolved

50.00%

Consumer Satisfaction

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- Mohd Abdulrahim

Many thanks for your proactive approach and prompt action. This has accelerated and helped in resolving my issue.

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- Abhijit Dhote

I got my refund. You guys have really helped me when I needed it the most! Thanks again for your help :-)

- Abhijit Dhote

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